German-Speaking Customer Experts Jobs - Remote InsideGreece

Dila Recruitment; Remote; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A recruitment agency is seeking a Customer Expert to communicate with customers via phone, chat, and email in a fast-paced environment. The role requires fluency in German and proficient English communication skills. This position provides great support for relocation to Greece, including flight expenses and accommodation. Competitive salary plus performance bonuses, health care benefits, and professional development opportunities are offered. Join a dynamic team and thrive in this exciting role!

Leistungen

Relocation support and expenses covered

Competitive monthly salary

Health care benefits

Online Greek language courses

Qualifikationen

• Fluency in German is essential.
• Good communication skills in English at B2 level.
• Resourceful and able to multitask effectively.

Aufgaben

• Communicate with customers via phone, chat & e-mail.
• Track and follow cases to ensure timely closure.
• Maintain high customer satisfaction.

Kenntnisse

Fluency in German

Communication skills in English (B2 level)

Exceptional soft skills

Tech savviness

Multitasking ability

Team player

Jobbeschreibung

Position: Customer Expert

Work model: Remote in Greece

Location: Greece

Employment type: Full-time

What you will do:

• Communicate with customers via phone, chat & e-mail


• Track and follow cases to ensure they closed in an efficient and timely manner


• Maintain high customer satisfaction, representing a major brand


• Provide and maintain strong, professional relationships with all partners and show empathy at all times


• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring:

• Fluency in German


• Very good communication skills in English B2 level


• Exceptional communication & soft skills, as well as problem-solving skills


• Computer knowledge/tech savviness


• Resourceful, able to multitask


• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer:

• Complete support to help you ease your relocation to Greece, we cover your flight tickets expenses, 2 weeks hotel accommodation (including breakfast), support with the house searching process (all at no cost to you)


• Competitive monthly salary + 2 extra salaries per year + monthly performance bonus, Sundays and public holidays are paid 200%


• Health care benefits and numerous other discounts


• Full training by certified instructors


• Professional growth & development opportunities


• Special events as well as community & social responsibility initiatives


• Free online Greek language courses