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German Speaking Customer Consultant for Netflix - Athens

Speakit Jobs

Remote

EUR 40.000 - 60.000

Vollzeit

Heute
Sei unter den ersten Bewerbenden

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Zusammenfassung

A leading recruitment agency is looking for German Customer Support Consultants to join Netflix in Athens. Key responsibilities include communicating with subscribers via chat and phone, resolving payment-related queries, and troubleshooting content issues. The role requires excellent communication skills in German, a minimum of 6 months customer care experience, and an EU passport. This position offers an excellent salary, a performance bonus, and support for relocation to Greece.

Leistungen

Relocation package covered
14 salaries per year
Monthly performance bonus (up to 145€ gross)

Qualifikationen

  • Minimum 6 months of relevant customer care experience.
  • General understanding of online marketing products/services being supported.
  • EU Passport required.
  • Relocation to Greece is necessary.

Aufgaben

  • Communicating through chat & phone with subscribers.
  • Answering how-to questions about payment.
  • Troubleshooting streaming and content issues.

Kenntnisse

Excellent communication skills in German
Customer care experience
Jobbeschreibung

Are you a German speaker? We are looking for German Customer Support Consultants to join the dynamic team of Netflix. Are you a TV shows fan?

Start your career in Greece and work for Netflix, one of the world's leading entertainment services!

Pack your bags for Athens and kick-start your career.

What you will do:

  • Communicating through chat & phone with subscribers
  • Answering how-to questions about payment
  • Troubleshooting streaming and content issues
  • Assisting subscribers with howto questions & navigating on Netflix
Requirements
  • Excellent communication skills in German
  • Minimum 6 months of relevant customer care experience
  • General understanding of online marketing products/services being supported
  • EU Passport
  • Relocation to Greece
  • Excellent salary
  • 14 salaries per year
  • Monthly performance bonus (up to 145€ gross)
  • Relocation package covered
  • Athens based position (work from home policy)
  • International career in a multicultural environment
  • Training and familiarization phase
  • Opportunity to grow in a multinational company
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