German Speaking Customer Consultant for Netflix - Athens

Speakit Jobs; Remote; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading recruitment agency is looking for German Customer Support Consultants to join Netflix in Athens. Key responsibilities include communicating with subscribers via chat and phone, resolving payment-related queries, and troubleshooting content issues. The role requires excellent communication skills in German, a minimum of 6 months customer care experience, and an EU passport. This position offers an excellent salary, a performance bonus, and support for relocation to Greece.

Leistungen

Relocation package covered

14 salaries per year

Monthly performance bonus (up to 145€ gross)

Qualifikationen

• Minimum 6 months of relevant customer care experience.
• General understanding of online marketing products/services being supported.
• EU Passport required.
• Relocation to Greece is necessary.

Aufgaben

• Communicating through chat & phone with subscribers.
• Answering how-to questions about payment.
• Troubleshooting streaming and content issues.

Kenntnisse

Excellent communication skills in German

Customer care experience

Jobbeschreibung

Are you a German speaker? We are looking for German Customer Support Consultants to join the dynamic team of Netflix. Are you a TV shows fan?

Start your career in Greece and work for Netflix, one of the world's leading entertainment services!

Pack your bags for Athens and kick-start your career.

What you will do:

• Communicating through chat & phone with subscribers
• Answering how-to questions about payment
• Troubleshooting streaming and content issues
• Assisting subscribers with howto questions & navigating on Netflix

Requirements

• Excellent communication skills in German
• Minimum 6 months of relevant customer care experience
• General understanding of online marketing products/services being supported
• EU Passport
• Relocation to Greece
• Excellent salary
• 14 salaries per year
• Monthly performance bonus (up to 145€ gross)
• Relocation package covered
• Athens based position (work from home policy)
• International career in a multicultural environment
• Training and familiarization phase
• Opportunity to grow in a multinational company