Front Office Agent (m/w/d), Berlin

Melia Purosani Hotel Yogyakarta; Berlin; Vor Ort; EUR 30.000 - 40.000; Vollzeit

Zusammenfassung

A leading hotel chain in Berlin is seeking passionate individuals to join as hotel staff. Responsibilities include welcoming international guests, managing check-ins/outs using the Opera Cloud system, and ensuring guest satisfaction. Ideal candidates will have experience in the hotel industry, a good command of German and English, and a warm, positive demeanor.

Leistungen

Opportunity for personal and professional growth

Inclusive working environment

Qualifikationen

• Have completed training in the hotel industry or have experience in a similar position.
• Being a host is your passion.
• Knowledge of Spanish is an advantage.
• Knowledge of opera is an advantage.
• A warm and positive charisma are a matter of course.

Aufgaben

• Welcome international guests with a warm smile.
• Check in and check out using the Opera Cloud hotel system.
• Be the contact person for guest concerns.
• Billing and cash accounting during the respective shift.

Kenntnisse

Good command of German

Good command of English

Experience in the hotel industry

Good computer skills

Team player

Ausbildung

Completed training in the hotel industry

Tools

Opera Cloud hotel system

Jobbeschreibung

“The world is yours with Meliá”

Continuing at Meliá means advancing on a journey without borders, seizing the unlimited growth and development opportunities that our global family offers you. It’s knowing that the world is yours and that your chances to work in various countries are within your reach, all while still being part of our great family.

It is experiencing one of the most exciting journeys of your life, a journey where personal and professional growth will accompany you at every step.

Are you ready to take the reins of your professional career and explore new inspiring opportunities within Meliá?

REMEMBER: Before applying, you must inform your direct supervisor and/or Hotel Director, and your HR manager of your interest in participating in the internal selection process. Your line manager will not have the authority to authorize or halt your application, but must be properly informed.

Your Tasks

• You welcome our international guests with a warm smile
• Check in & check out with the Opera Cloud hotel system
• You are the contact person for our guests\' concerns
• Billing and cash accounting in the respective shift

Your Profil

• You have completed training in the hotel industry, or already have experience in a similar position
• Being a host is your passion
• You have a good command of German and English, knowledge of Spanish is an advantage
• You have good computer skills
• Knowledge of opera is an advantage
• Independent and autonomous work is no problem
• A warm and positive charisma as well as a well-groomed appearance are a matter of course for you
• You are a team player

At Meliá we are all VIP

Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.

Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People.

Equal opportunities and diversity

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any kind of discrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.

Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to all our collaborators, we make it possible.

If you want to be “Very Inspiring People”, follow us on:

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