Front Office Agent (m/f/d)

25hours Hotels; Hamburg; On-site; EUR 30,000 - 45,000; Full time

Benefits offered by this job

Only work 4 days a week

Ten free nights at any 25hours hotel yearly

Discounts at Ennismore bars and restaurants

Monthly gym or transport allowance

Open to part-time and flexible adjustments

Job summary

A vibrant hotel chain in Hamburg is seeking a passionate host to ensure customer satisfaction and handle guest inquiries. Responsibilities include creating reports, assisting guests, and inspiring colleagues. Beneficial qualifications include previous hotel industry experience and strong communication skills. Enjoy flexible work arrangements, 3 days off weekly, and various employee benefits including free hotel stays and gym allowances.

Qualifications

• Apprenticeship in the hotel industry is beneficial.
• First experiences at the reception are desirable.
• Ability to provide insider tips about Hamburg.

Responsibilities

• Ensure satisfied and enthusiastic guests.
• Be available to guests as a contact person.
• Create statistics and reports.

Skills

Communication with guests

Passionate host

Ability to inspire others

Education

Apprenticeship in the hotel industry

Job description

Job Description

How does your working day look like...

• You not only ensure satisfied, but also enthusiastic guests
• You are available to the guests as a contact person for all matters
• You are a passionate host
• You love to be the first point of contact for our guests
• You create statistics & reports

Qualifications

Your personality counts more than your CV...

• Apprenticeship in the hotel industry is beneficial
• First experiences at the reception are desirable
• Communication with guests is exactly your thing
• referably you already have the necessary know-how to give real Hamburg insider tipsYou have the ability to inspire not only guests but also colleagues

Benefits

Enjoy 3 days off every week and the opportunity to organize your free time more flexibly!

What's in it for you...

• Only work 4-days a week as a full-time team member without payment or holiday reduction
• Get to know all the other 25hours hotels and stay ten nights a year for free as an employee!
• Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world
• Benefit from great offers from our numerous cooperation partners
• Reconcile your personal situation with work – we are open to part-time employment, mini-jobs and any other adjustments
• Receive a monthly allowance for your gym or HVV ticket
• Be part of our hilarious staff parties and much more...