Front of House Coordinator

COREcruitment Ltd; Bremen; Sur place; EUR 29 000 - 38 000; Plein temps

Avantages offerts par ce poste

Friendly working environment

Ownership of day-to-day member体验

Opportunities to develop skills in CX,

Résumé du poste

COREcruitment Ltd is seeking a Front of House Coordinator in Bremen to greet members and visitors, manage bookings, tours and events, and support sales opportunities. The role combines customer service, workspace operations and commercial support in a modern flexible workspace.

You will engage with members, coordinate with cleaning and facilities teams, and help maintain a welcoming, professional environment while nurturing relationships and contributing to a positive workplace culture.

Qualifications

• Experience in customer service, hospitality, reception, coworking or office administration.
• Strong communication and interpersonal skills with a proactive approach.
• Organised and able to manage a variety of tasks.
• Confident building relationships with members, visitors and suppliers.
• Commercially minded with an interest in generating additional revenue.
• Comfortable using business systems and CRM tools.
• Fluent English; German language skills are a plus.

Responsabilités

• Welcome members and visitors, providing a friendly and professional first impression.
• Respond to enquiries, arrange workspace tours and support sales opportunities.
• Manage meeting room bookings, events and additional services.
• Help organise events and activities to encourage member engagement.
• Support local marketing initiatives, member communications and social media ideas.

Connaissances

Customer service

Hospitality

Reception

Office administration

CRM systems

Fluent English

Outils

CRM software

Description du poste

Working Hours: Full-time, Monday–Friday (40 hours per week)

About the Role

Are you a people-focused professional who enjoys creating a welcoming environment and keeping things running smoothly?

We’re looking for a Front of House Coordinator to join a modern flexible workspace, acting as the first point of contact for members and visitors. This is a varied, hands-on role combining customer service, events, workspace operations and commercial support.

You’ll help create a positive experience for everyone using the space, build relationships with members, support local sales opportunities, and ensure the workplace is organised, professional and ready for business every day.

The Role

• Welcome members and visitors, providing a friendly and professional first impression.
• Respond to enquiries, arrange workspace tours and support sales opportunities.
• Manage meeting room bookings, events and additional services.
• Help organise events and activities to encourage member engagement.
• Support local marketing initiatives, member communications and social media ideas.
• Oversee reception activities, calls, post and deliveries.
• Ensure meeting rooms, shared spaces and refreshment areas are clean, organised and fully stocked.
• Coordinate with cleaning, maintenance and building management teams to resolve operational issues.
• Carry out building checks and help maintain health, safety and compliance standards.
• Maintain accurate records across CRM and other business systems.
• Support colleagues and contribute to a positive, collaborative workplace culture.

About You

• Previous experience in customer service, hospitality, reception, coworking or office administration.
• Strong communication and interpersonal skills, with a welcoming and proactive approach.
• Organised, adaptable and comfortable managing a variety of tasks.
• Confident building relationships with members, visitors and external suppliers.
• Commercially minded, with an interest in identifying opportunities to generate additional revenue.
• Comfortable using business systems and CRM tools.
• Fluent English; German language skills would be beneficial.

What’s on Offer

• A varied role combining customer experience, events and workplace operations.
• A friendly, collaborative working environment.
• The opportunity to take ownership of the day-to-day member experience.
• Opportunities to develop your skills across customer service, sales and operations.
• Full-time working hours, Monday to Friday.