Fraud Manager - Remote-First Operations & Service Delivery · Multiple locations · Fully Remote

EPI Company; Remote; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A European payment solutions provider is seeking a Fraud Manager to lead the fight against fraud in Europe. You will design robust fraud prevention strategies, manage a multidisciplinary team, and enhance fraud analytics capabilities while collaborating across functions. Ideal candidates should have over 7 years of experience in fraud risk management, solid leadership skills, and expertise in data-driven decision-making. This role is remote-first and aims to safeguard trust in the payment ecosystem.

Qualifikationen

• 7+ years in fraud risk management or analytics within payments.
• 4+ years of leadership experience in fraud teams.
• Skills in building fraud prevention frameworks.

Aufgaben

• Design and implement fraud prevention strategy.
• Lead and empower fraud investigation and analytics teams.
• Develop advanced fraud analytics capabilities.

Kenntnisse

Fraud risk management

Leadership

Data-driven decision-making

Stakeholder management

Collaboration

Tools

Python

SQL

Databricks

PySpark

Jobbeschreibung

Fraud Manager – Remote-First

🚀 Be part of a movement to change the way Europe pays

With Wero, our digital wallet, we make sending and receiving money simple, seamless and secure across France, Belgium and Germany, with more countries and omnichannel solutions coming soon. Supported by 14 major banks and the two largest European acquirers, EPI is building a new, proudly European payment system: easy, instant and transparent, all for the greater good.

🔎 What's in it for you

As Fraud Team Manager, you will lead the fight against fraud at EPI by driving strategy, overseeing investigations and analytics, and ensuring seamless collaboration between experts to protect millions of transactions across Europe. From managing critical incidents to shaping fraud prevention frameworks, your leadership will be key to safeguarding trust in our payment ecosystem.

🐝 About the team

You’ll lead the Fraud Team within Operations & Service Delivery, working closely with data scientists, fraud analysts, and subject matter experts. Together, you’ll safeguard EPI against fraud risks while shaping the future of European payments.

Your impact

• Design and implement a robust fraud prevention strategy that anticipates emerging threats and aligns with EPI’s vision of secure, seamless payments across Europe
• Lead and empower a multidisciplinary team of fraud investigators and data scientists, fostering collaboration and innovation to deliver best-in-class fraud detection and resolution
• Develop advanced fraud analytics capabilities, leveraging machine learning and big data tools to identify patterns, reduce false positives, and improve detection accuracy
• Establish strong governance and reporting frameworks, ensuring transparency and timely communication with executive leadership and stakeholders during critical incidents
• Collaborate cross-functionally with Legal, Compliance, and Scheme teams to ensure regulatory adherence and operational excellence in fraud management
• Drive continuous improvement by monitoring KPIs, optimizing processes, and introducing new technologies to stay ahead of industry trends and evolving fraud tactics

Technology stack

• Python, SQL, Databricks, PySpark

To succeed, you should meet at least 70% of these requirements

• 7+ years of experience in fraud risk management, investigations, or analytics within the payments industry (preferably issuing and acquiring)
• 4+ years of proven leadership experience, managing fraud teams and driving strategic initiatives
• Track record of building and optimizing fraud prevention frameworks, including incident management and resolution
• Strong ability to influence stakeholders and collaborate cross-functionally with Legal, Compliance, and Scheme teams
• Expertise in data-driven decision-making, including fraud analytics, dashboards, and reporting for executive leadership
• Hands‑on experience with fraud detection technologies and data tools, such as Python, SQL, Databricks, and PySpark
• Fluent in English (CEFR C1 or C2) is mandatory; proficiency in German, Dutch, French, or any additional European languages is a plus
• Professional certifications such as CFE or CAMS are an advantage
• Ability to lead and develop high‑performing teams, fostering collaboration and a culture of continuous improvement

If this looks like you, the recruitment steps are:

1. A first call with one of our recruiters
2. A technical interview with two members of our Fraud team
3. An interview with the Head of Service delivery
4. A final interview with our COO
5. Hopefully, an offer you can’t refuse

Turn back if …

• You don't have experience on both aspects issuing and acquiring
• You don't have at least 4 years in leading Fraud department

Otherwise apply!

Our commitment to equal employment opportunities

EPI offers the same job opportunities to all, without distinction of gender, ethnicity, religion, sexual orientation, social status, disability or age. EPI promotes the development of an inclusive work environment that mirrors the diversity of the clients our product is serving.