Swedish-Speaking Video Streaming Customer Experts

WhereWeWork; Deutschland; Remoto; EUR 30.000 - 40.000; Tempo pieno

Vantaggi offerti da questo lavoro

Relocation support

Competitive salary

Health care benefits

Free Greek language courses

Professional development opportunities

Great working environment

Descrizione del lavoro

TP Greece is seeking a Customer Service Representative for its Swedish support team, providing exceptional service for a leading streaming platform. Candidates should have excellent Swedish and good English skills, along with great communication abilities.

This role offers comprehensive relocation support, competitive compensation, health benefits, and opportunities for professional growth in a multicultural environment.

Competenze

• Excellent language skills in Swedish.
• Good knowledge of English (B2+ level).
• Great communication and soft skills.
• Computer knowledge and tech savviness.
• Experience in customer support is an advantage.

Mansioni

• Communicate with subscribers through chat and phone.
• Troubleshoot streaming and content issues.
• Assist subscribers with application navigation.

Conoscenze

Swedish language skills

English language skills (B2+)

Communication & soft skills

Problem-solving skills

Computer knowledge/tech savviness

Descrizione del lavoro

Job Overview

Join our Video Streaming Customer Experts team and represent a top streaming service, taking advantage of your Swedish language skills! Join our Thessaloniki team and work in the most fantastic industry in the world, delivering wonderful customer experience for the global leading fantasy entertainment brand!

Grab the opportunity to work with a top subscription streaming service for films and television series, while working for TP, a Best Place to Work Multinational Company.

As a customer service representative in our Swedish customer support team, you will be delivering world‑class customer experience to the subscribers of a top streaming service.

What you will do

• Communicate through chat & phone with subscribers
• Answer how‑to questions about payments
• Troubleshoot streaming and content issues
• Assist subscribers with how‑to questions & navigating on the given application

Qualifications

• Excellent language skills in Swedish
• Good knowledge of English language (B2+ level)
• Great communication & soft skills, as well as problem‑solving skills
• Computer knowledge/tech savviness
• Work experience in customer support/assistance will be considered an advantage

What we offer

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Referral Program: Bring your friends and receive great bonuses!
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas
• Work for a Great Place to Work-Certified Company that fosters diversity

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.