Facilities Coordinator (mfd)

JLL; München; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A global real estate services firm in Munich is looking for a Facilities Coordinator to support daily operations and stakeholder management. The ideal candidate will coordinate activities across local sites, ensure service quality, and manage vendor relationships while fostering a safe working environment. This full-time role requires fluency in German and English, along with strong organizational and customer service skills.

Qualifikationen

• Experience in facilities management, building business or related field.
• Fluency in German and English is required.
• Strong PC literacy and proven ability to manage daily activities using various systems.

Aufgaben

• Coordinate day-to-day client activities for assigned properties.
• Manage vendors for janitorial, stationary, engineering, catering, and cleaning services.
• Ensure a safe working environment for JLL team and vendors.

Kenntnisse

Microsoft Office

Customer Service

Organisational skills

Facilities Management

Budget management

Fluency in German

Fluency in English

Ausbildung

Experience in facilities management

Tools

CMMS

Microsoft Outlook

Jobbeschreibung

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world‑class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and find a place where they belong. Whether you have deep experience in commercial real estate, skilled trades, technology, or you’re looking to apply your experience to a new industry, join our team as we help shape a brighter way forward.

Role Purpose

To pro‑actively support the Facilities Manager and EMEA Operations Director in the day‑to‑day delivery of all facilities management related functions and, when needed, cover the main switchboard activities and associated services, serving as the first point of contact for suppliers, vendors and office employees.

The Facilities Coordinator based in Munich, Germany will coordinate day‑to‑day client activities for assigned properties, support the Facilities Manager by acting as the on‑site key point of contact for stakeholders and/or clients, and be responsible for service quality, help‑desk task resolution, vendor management and on‑site operations.

What this job involves

• Co‑ordinating responsibility of local sites within Germany from the Munich base.
• Ensuring statutory and PPM schedules are adhered to and reported to the Facilities Manager.
• Taking initiative in daily tasks, adopting a pro‑active attitude, and sharing knowledge with peers.

Client / Stakeholder Management

• Proactively engage stakeholders to meet on‑site client expectations.
• Act as on‑site key point of contact for facilities within client premises.
• Respond to requests and e‑mails promptly.
• Provide first‑line support to staff.
• Communicate professionally, tailoring the tone to the audience.
• Contribute to event planning with wider community teams.
• Actively seek employee feedback to enhance the office experience.
• Manage vendors for janitorial, stationary, engineering, catering, consumables and cleaning services.
• Oversee and report office cleanliness in pantries, break areas, etc.
• Maintain stationary stock levels within budget.
• Control consumables (e.g., beverages, toiletry, kitchen supplies) applicable to workplace.
• Ensure JLL HSSE contractor management processes are followed when vendors attend site.
• Communicate with vendors and suppliers.
• Coordinate event set‑up for special events.

Finance Management / Cost Control / Profitability

• Process invoices promptly and within deadlines as instructed by the JLL Finance team.
• Ensure JLL financial processes are always followed.
• Raise Purchase Orders (POs) regularly and review accruals and open POs.

Health & Safety Management

• Support provision of a safe working environment for JLL team and vendors.
• Log near‑misses/good catches through the HSSE system for all assigned sites.
• Ensure a safe and engaging environment for colleagues and clients by identifying risks during regular site inspections, documented as a site inspection audit report.
• Maintain site logbooks and upload documents to SharePoint.
• Uphold the contractor management process for all JLL vendors attending site(s).
• Support audits for JLL and landlord‑managed services.
• Attend HSE audits.

Site Operations Management

• Implement building procedures and performance measures, ensuring they are maintained.
• Coordinate works within buildings, granting access and authorisation from all involved areas.
• Ensure office maintenance: organisation and proper condition of equipment (AC, lights, electrical, cafeteria, desks, chairs, doors).
• Log, monitor and update all open issues, requests, reactive tasks, activities and planned tasks in Corrigo for all assigned sites.
• Meet regularly with Facilities Manager for FM issue updates and feedback, and understand client activities that may influence FM operations.
• Maintain up‑to‑date chemical listings and ensure only trained staff handle chemicals.
• Identify and implement at least four innovations that reduce costs or improve customer experience.
• Manage external space bookings for customer meetings or trainings.
• Support a consistent hospitality experience for employees and guests.

Ideal Experience

• Experience in facilities management, building business or related field.
• Fluency in German and English.
• Excellent interpersonal skills, able to interact with a wide range of client staff and demands.
• Knowledge of occupational safety requirements.
• Strong PC literacy and proven ability to manage daily activities using various systems.
• Demonstrated experience with continuous improvement initiatives (highly desirable).
• Knowledge of vendor management for specialised services.
• Capacity to understand and interpret commercial contracts.
• Budget management and financial analysis skills.

Key Skills

• Microsoft Office
• Customer Service
• Organisational skills
• Microsoft Outlook
• Facilities Management
• CMMS
• OSHA
• Maintenance
• Filing
• Administrative Experience
• Property Management
• Contracts

What you can expect from us

You will join an entrepreneurial inclusive culture where we succeed together across desks and around the globe, working naturally with like‑minded people to achieve great things.

Our Total Rewards programme reflects our commitment to helping you achieve your ambitions through career recognition, wellbeing benefits and pay.

Join us to develop your strengths, enjoy a fulfilling career full of varied experiences, and imagine where JLL can take you.

Apply

Apply today at On‑site Munich DEU.

If this job description resonates with you, we encourage you to apply even if you don’t meet all requirements. We’re interested in getting to know what you bring to the table.

Employment Type: Full‑Time

• Experience: years
• Vacancy: 1

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please email us at [email protected]. Please direct any other general recruiting inquiries to our Contact Us page.