ESG Client Success Manager - Germanic Market (m / w / d)

ISS | Institutional Shareholder Services; München; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A leading firm in ESG solutions in Munich is seeking an ESG Client Success Manager who will serve as a subject matter expert on various ESG offerings. The ideal candidate will have fluency in German and English, possess strong project management skills, and be adept at collaborating with clients and internal teams. This position offers a chance to contribute to sustainability efforts and engage with a diverse client base.

Qualifikationen

• Fluency in German, full professional proficiency in English.
• Strong project and time management skills.
• Ability to work independently and proactively.

Aufgaben

• Serve as the subject matter expert on ESG solutions.
• Assist clients with queries on research content and methodology.
• Collaborate with sales to address client needs.

Kenntnisse

Team player

Fluency in German

Full professional proficiency in English

Project management skills

Client-facing skills

Jobbeschreibung

Let’s be #BrilliantTogether

ISS STOXX is growing! We are seeking multi-faceted, interactive, and dynamic professionals at all levels who are interested in the Environmental, Social, Governance (ESG) and sustainable finance domain. If you want to learn, climb, and shine at a company that’s committed to you, then ISS STOXX just might be the best move you’ll ever make.

What will the role involve?

Being a multi-faceted topic expert :

In this role you will be the subject matter expert on the breadth of ISS STOXX’ ESG solutions - spanning topics such as corporate sustainability ratings, ESG controversy screenings, SDG impact measurement, climate research, sustainable finance regulatory solutions (EU Taxonomy, SFDR PAI) or engagement initiatives. You will assist clients with queries on research content and methodology and provide technical assistance on the usage of online platforms and data delivery.

Being an interactive & dynamic coordinator, promoter & solution finder :

Your impact as the ESG Client Success Manager builds a bridge between client / market needs and internal departments. And provides feedback on needed products / services and help prioritize product development efforts. In this role, you will collaborate with sales account executives, assisting with information needs of potential and existing clients. You will coordinate with the data deliverable team to set up regular or ad hoc data deliveries for clients and further interacts with the research team to gain further in-depth topic insight.

What You Bring To The Table

• Team player with a collaborative mindset and positive, can-do outlook
• Fluency in German, full professional proficiency in English
• Ability to work independently, pro-active solution finding
• Ability to grasp a broad stakeholder landscape, multiple work processes and understand interlinkages
• Strong project & time management / organizational / multi-tasking skills
• Willingness to investigate and dig into the details of data and screens
• A strong interest in ESG and responsible investment
• Experience or strong interest in client facing roles and ability to understand key client needs

Candidates with varying levels of work experience may apply.

#ESG #ASSOCIATE #MIDSENIOR #CS #LI-JO1

What You Can Expect from Us

At ISS STOXX, our people are our driving force. We are committed to building a culture that values diverse skills, perspectives, and experiences. We hire the best talent in our industry and empower them with the resources, support, and opportunities to grow—professionally and personally.

Together, we foster an environment that fuels creativity, drives innovation, and shapes our future success.

Let’s empower, collaborate, and inspire.

Let’s be #BrilliantTogether.

About ISS STOXX

ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit.

ISS ESG solutions enable investors to develop and integrate sustainable investing policies and practices, engage on responsible investment issues, and monitor portfolio company practices through screening solutions. ISS ESG also provides climate data, analytics, and advisory services to help financial market participants understand, measure, and act on climate-related risks across all asset classes. In addition, ESG solutions cover corporate and country ESG research and ratings enabling its clients to identify material social and environmental risks and opportunities.

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Institutional Shareholder Services (“ISS”) is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. It is our policy to prohibit discrimination or harassment against any applicant or employee on the basis of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as “protected status”). All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements.