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Dynamics CE functional consultant

Empiric

Leipzig

Hybrid

EUR 60.000 - 80.000

Vollzeit

Vor 11 Tagen

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Zusammenfassung

A growing consulting firm in Germany is seeking an experienced Microsoft Dynamics 365 CRM Functional Consultant to lead the implementation of a modern CRM solution. This greenfield role offers the chance to shape Dynamics 365 capabilities, manage business requirements, and collaborate with stakeholders. The ideal candidate has extensive experience in Dynamics 365 modules and strong organizational skills. This position offers hybrid work options and a competitive salary and benefits package.

Leistungen

Competitive salary and benefits package
Opportunity for ownership in projects
Innovative work environment

Qualifikationen

  • Proven experience as a Microsoft Dynamics 365 CRM Functional Consultant.
  • Experience working in agile or hybrid delivery environments.
  • Strong communication skills and ability to manage stakeholders.

Aufgaben

  • Lead the functional design and implementation of a greenfield Microsoft Dynamics 365 CRM solution.
  • Gather, analyse, and translate business requirements into scalable CRM solutions.
  • Configure and optimise Dynamics 365 modules.

Kenntnisse

Hands-on knowledge of Dynamics 365 Marketing
Stakeholder management
Business needs translation
Agile methodology
Jobbeschreibung

Microsoft Dynamics 365 CRM Functional Consultant

Location : Germany (Hybrid / Remote options available)

Contract Type : Permanent / Full-Time

About the Role

We are seeking an experienced Microsoft Dynamics 365 CRM Functional Consultant to join an organisation following an exceptionally successful year of growth. This is a greenfield opportunity , offering the chance to play a key role in shaping, designing, and delivering a modern Dynamics 365 CRM landscape from the ground up.

You will work closely with business stakeholders to innovate, streamline, and enhance CRM capabilities , ensuring the platform supports future growth, customer engagement, and data-driven decision‑making.

Key Responsibilities
  • Lead the functional design and implementation of a greenfield Microsoft Dynamics 365 CRM solution
  • Gather, analyse, and translate business requirements into scalable CRM solutions
  • Configure and optimise Dynamics 365 modules, including :
  • Marketing
  • Sales
  • Customer Service
  • Customer Insights & Customer Journey Insights
  • Design end‑to‑end customer journeys to improve engagement and lifecycle management
  • Act as a trusted advisor to stakeholders, recommending best practices and innovative solutions
  • Collaborate with technical teams to ensure seamless delivery and high‑quality outcomes
  • Support testing, user training, and change management activities
  • Continuously identify opportunities to improve processes and system performance
Required Experience & Skills
  • Proven experience as a Microsoft Dynamics 365 CRM Functional Consultant
  • Strong hands‑on knowledge of Dynamics 365 Marketing, Sales, and Customer Service modules
  • Experience working with Customer Insights and customer journey orchestration
  • Background delivering greenfield or large‑scale CRM implementations
  • Strong stakeholder management and communication skills
  • Ability to translate complex business needs into clear functional designs
  • Experience working in agile or hybrid delivery environments
Why Join?
  • Greenfield project with real ownership and influence
  • Opportunity to innovate and shape the future CRM strategy
  • Join a company coming off the back of a highly successful year
  • Collaborative, forward‑thinking environment with a focus on quality and impact
  • Competitive salary and benefits package

Please get in contact by applying or send me an email : Oli.webber@empiric.com

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