Customer Support German-Speaking - Remote role located in Greece

SIMPLE | LIFE | JOURNEY; Düsseldorf; Remote; EUR 30.000 - 40.000; Vollzeit

Zusammenfassung

A leading customer service provider seeks a Customer Support representative to assist clients via phone, chat, and email. Fluent German and good English skills are required. This role offers relocation support and a competitive salary package in a vibrant environment. Join the team and enjoy community activities and career development opportunities in Greece.

Leistungen

Relocation support

Competitive salary package

Health care

Performance bonus

Training & career development

Community activities

Free Greek lessons

Qualifikationen

• Fluent German (both written and spoken)
• Good English skills (min. B2 level)
• Excellent communication and problem-solving abilities

Aufgaben

• Communicate with customers via phone, chat, and email
• Track and manage cases to ensure timely resolution
• Maintain high customer satisfaction

Kenntnisse

Fluent German

Good English skills (min. B2)

Excellent communication

Problem-solving abilities

Basic computer skills

Tech confidence

Team spirit

Adaptability

Proactive mindset

Jobbeschreibung

Position : Customer Support

Work model : Remote (based in Greece)

Location : Greece

Employment type : Full-time

Join an international team in sunny Greece! As a Customer Expert, you’ll work for one of our well-known international clients, supporting their customers via phone, chat, and email. You’ll make sure every customer enjoys excellent service and feels valued in every interaction.

What You’ll Do

• Communicate with customers via phone, chat, and email
• Track and manage cases to ensure timely resolution
• Maintain high customer satisfaction and represent the brand with professionalism
• Build strong, positive relationships with partners and customers
• Work towards achieving personal and team targets

Requirements

• Fluent German (both written and spoken)
• Good English skills (min. B2 level)
• Excellent communication and problem-solving abilities
• Basic computer skills and tech confidence
• Team spirit, adaptability, and a proactive mindset

What We Offer

• Relocation support : flight tickets covered, 2 weeks hotel accommodation with breakfast, and full assistance finding your new home (at no cost to you)
• Competitive salary package : fixed monthly pay + 2 extra salaries per year + performance bonus
• Additional benefits : health care, Sunday & public holiday pay (200%), and exclusive discounts
• Training & career development : full onboarding with certified instructors and clear growth opportunities
• Vibrant workplace : community activities, social initiatives, and free online Greek lessons

Apply now and start your new life under the Aegean sun!