Customer Service Representative - German Speaker

FH Collective Academy; Karlsruhe; Vor Ort; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

An international customer service company is looking for passionate and motivated professionals fluent in German and English to join their team in Germany. You will handle inquiries via phone, email, and chat, providing accurate and empathetic support. The position offers a full-time permanent contract with a competitive salary of 1,380 Euro gross plus performance bonuses, private insurance, meal vouchers, and 25 days of annual leave.

Leistungen

Private health and life insurance

Monthly meal voucher (50 Euro)

25 days of annual leave

Qualifikationen

• Fluent in German and English, with a service-oriented mindset.
• Experience in handling customer inquiries via multiple channels.
• Ability to provide accurate and empathetic support.

Aufgaben

• Handle customer inquiries via phone, email, and chat.
• Provide accurate, empathetic, and timely support.
• Stay updated on product knowledge for effective solutions.
• Collaborate remotely with a dynamic international team.

Kenntnisse

Fluent in German

Strong English skills

Customer service orientation

Jobbeschreibung

Are you fluent in German and passionate about providing excellent customer service? We are looking for motivated, service-oriented professionals to join our international team in Greece!

Your Responsibilities

• Handle customer inquiries via phone, email, and chat in German and English,
• Provide accurate, empathetic, and timely support,
• Stay updated on product knowledge to deliver effective solutions,
• Collaborate remotely with a dynamic international team.

What We Offer

• Full-time, permanent contract,
• Competitive salary: 1,380 Euro gross × 14 payments / year + performance bonus,
• Private health and life insurance,
• Monthly meal voucher (50 Euro),
• 25 days of annual leave.

If you have native-level German, strong English skills, and are ready for an exciting challenge in a global environment, we want to hear from you!