Customer Service Manager (Kempen, DE)

Parking Network B.V.; Kempen; Vor Ort; EUR 35.000 - 50.000; Vollzeit

Zusammenfassung

A leading parking solutions provider in Kempen is seeking a customer-focused individual for an internal sales position. You will be the face of the company, providing excellent service and support to both current and potential clients. The ideal candidate has experience in customer service, strong communication skills, and enjoys working in a team. Proficiency in modern IT software and excellent English skills are required, with additional languages being a plus.

Qualifikationen

• Experience in internal sales or telephone customer service.
• Experience with international clients.
• Independent, structured, and responsible working style.
• Excellent English skills; additional languages are an advantage.

Aufgaben

• Act as the face of the company for customers.
• Involved in the sales of products and support sales-related tasks.
• Provide competent and service-oriented advice to customers.
• Create individual offers and track them in the ERP system.
• Analyze customer needs and support field service.

Kenntnisse

Customer contact

Strong communication skills

Sales flair

Teamwork

Solution-oriented mindset

Tools

Navision

MS Office

Jobbeschreibung

Overview

Your job in detail

Responsibilities

• Together with a field representative, you will be the face of our company for our customers.
• You will be actively involved in the sales of our products and support the team in all sales-related tasks.
• They provide competent and service-oriented advice to both existing and potential new customers.
• You create individual offers, track them proactively and accompany the process up to the conclusion of the contract and shipping of the goods in the ERP system.
• You analyze customer needs and support the field service with competent specialist knowledge.
• You always communicate with our customers and field staff in a friendly, professional, and solution-oriented manner – by phone and email.

Qualifications

• You love customer contact and have experience in internal sales or telephone customer service.
• You have experience working with international clients
• You are distinguished by your strong communication skills and your sales flair.
• You enjoy working in a team and impress with your determination and solution- and results-oriented mindset.
• Your working style is independent, structured and responsible.
• You are familiar with modern IT and communications software (e.g. Navision, MS Office).
• You have excellent English skills; additional language skills are an advantage.

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