Customer Relationship Management Consultant

Nityo Infotech; Frankfurt; Hybrid; EUR 70.000 - 90.000; Vollzeit

Zusammenfassung

A technology solutions provider in Frankfurt is looking for a CRM Consultant with extensive experience in product management and CRM platforms. The ideal candidate should have 10–12 years of experience along with strong knowledge of Veeva Vault CRM, stakeholder management skills, and the ability to define product vision. This role is hybrid, offering flexibility in remote work.

Qualifikationen

• 10–12 years of experience in product management or CRM platforms.
• Expertise in life sciences CRM workflows and data quality management.
• Experience conducting training and enablement sessions.

Aufgaben

• Define product vision and manage product backlogs.
• Deliver market-ready CRM features.
• Align cross-functional teams to product capabilities.

Kenntnisse

Strong knowledge of Veeva Vault CRM

Stakeholder management

Strong communication skills

Ausbildung

Bachelor’s or Master’s degree in Life Sciences, Computer Science, Business Administration

Tools

Veeva CRM

Agile/Scrum certifications

Jobbeschreibung

CRM Consultant

Contract

Remote

Bachelor’s or Master’s degree in Life Sciences, Computer Science, Business Administration, or related field (MBA preferred).

10–12 years of experience in product management, CRM platforms, or life sciences technology solutions.

Strong knowledge of Veeva Vault CRM, Veeva Network, and OpenData platforms.

Proven ability to define product vision, manage product backlogs, and deliver market-ready CRM features.

Expertise in life sciences CRM workflows, customer data integration, and data quality management.

Skilled in stakeholder management, gathering requirements, and aligning cross-functional teams.

Experience conducting training and enablement sessions for clients and internal teams.

Strong communication and presentation skills to evangelize product capabilities.

Preferred certifications : Veeva CRM / Vault, Agile / Scrum (CSPO), Data Management / Governance.