Customer Experts - German Speaking - Remote inGreece

Dila Recruitment; Frankfurt; Remote; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

A leading recruitment agency is seeking a Customer Support Specialist to work remotely. The role involves communication with customers and maintaining high satisfaction. Candidates must be fluent in German and possess strong communication skills in English. The position offers competitive salary and full relocation support to Greece.

Leistungen

Complete relocation support to Greece

Competitive salary with bonuses

Health care benefits

Free online Greek language courses

Professional growth opportunities

Qualifikationen

• Fluency in German is essential.
• Ability to communicate effectively in English.
• Soft skills and problem-solving capabilities are crucial.

Aufgaben

• Communicate with customers via phone, chat & e-mail.
• Track cases to ensure timely closure.
• Maintain high customer satisfaction.

Kenntnisse

Fluency in German

Very good communication skills in English

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge / tech savviness

Resourceful and able to multitask

Team player in a fast-paced environment

Jobbeschreibung

Overview

Position : Customer Support Specialist

Work model : Remote

Location : Greece

Employment type : Full-time

What you will do

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring

• Fluency in German
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you))
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas