Customer Experts - German Speaking - Remote in Greece

Dila Recruitment; Düsseldorf; Remote; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A recruitment agency is seeking a Customer Support Specialist to communicate with customers and ensure satisfaction. This remote role includes comprehensive relocation support to Greece and a competitive salary. Candidates must be fluent in German and have strong communication skills. Experience in customer service and problem-solving is essential. This position offers full training and opportunities for professional growth.

Leistungen

Comprehensive relocation support

Competitive monthly salary

Health care benefits

Free online Greek language courses

Modern working environment

Qualifikationen

• Fluency in both German and English required.
• Exceptional communication and soft skills are necessary.
• Ability to thrive in a fast-paced, change-oriented environment.

Aufgaben

• Communicate with customers via phone, chat, and e-mail.
• Track and follow up on customer cases efficiently.
• Maintain high customer satisfaction while representing the brand.

Kenntnisse

Fluency in German

Excellent communication skills in English

Exceptional communication and soft skills

Problem-solving abilities

Computer literacy

Resourcefulness

Ability to multitask

Jobbeschreibung

Position : Customer Support Specialist

Work model : Remote

Location : Greece

Employment type : Full-time

What you will do :

1. Communicate with customers via phone, chat, and e-mail.
2. Track and follow up on cases to ensure they are closed efficiently and promptly.
3. Maintain high customer satisfaction while representing a major brand.
4. Build and maintain strong professional relationships with partners, demonstrating empathy at all times.
5. Work towards achieving targets set by the client statement of work and internal goals.

What you will bring :

1. Fluency in German.
2. Excellent communication skills in English.
3. Exceptional communication, soft skills, and problem-solving abilities.
4. Computer literacy and tech-savviness.
5. Resourcefulness and ability to multitask.
6. Ability to thrive as a team player in a fast-paced, high-energy, change-oriented environment.

What we offer :

1. Comprehensive support for your relocation to Greece, including flight expenses, hotel accommodation, and assistance with house searching, all at no cost to you.
2. Competitive monthly salary with two additional salaries per year.
3. Health care benefits and various discounts.
4. Full training provided by certified instructors.
5. Opportunities for professional growth and development.
6. Participation in special events, community, and social responsibility initiatives.
7. Free online Greek language courses.
8. Modern premises offering a great working environment with relaxing break areas.

Key Skills : Anti Money Laundering, Access Control, Content Development, Flex, AC Maintenance, Application Programming

Employment Type : Full Time

Experience : years

Vacancy : 1