Customer Care Agent (m/w/d) Dutch-English

DIS Deutscher Industrie Service AG; Dietzenbach; Hybrid; EUR 30.000 - 40.000; Vollzeit

Zusammenfassung

A recruitment agency in Dietzenbach is seeking Customer Service Agents fluent in Dutch and English. Role involves providing customer support through various channels and coordinating between departments. Ideal candidates are customer-oriented and enjoy communication. The position offers a permanent contract, development opportunities, and the possibility to work from home one day a week. Enjoy a modern working environment without night shifts.

Leistungen

Permanent contract

Opportunities for further development

Holiday and Christmas bonus

No night shifts

Qualifikationen

• Experience in dealing with customers.
• Willingness to work in a 2 shift system (8am-8pm).

Aufgaben

• Provide customer support and advice via e-mail, telephone, and social media.
• Register customer concerns and handle internally.
• Coordinate with national and international departments.
• Coordinate with authorized car repair shops.

Kenntnisse

Fluent Dutch

Fluent English

Customer-oriented

Jobbeschreibung

We at DIS AG are currently looking for dedicated Customer Service Agents (m/f/d) for Dutch-English in Dietzenbach! With over 50 years of experience, we are an established partner in recruitment and would be happy to accompany you on your career path!

Are you fluent in Dutch and English and would like to work in a modern, international team? Are you very customer-oriented and enjoy talking on the phone? Then apply now as a Customer Care Agent (m/f/d) for Dutch-English!

Our client, a major player in the automotive industry, is currently looking for Dutch-speaking employees to support the customer service team.

Benefits

• A permanent contract of employment
• Opportunities for further development
• Possibility to work from home at least 1 day a week
• Holiday and christmas bonus
• No night shifts

Responsibilities

• Customer support and advice for various customers (by e-mail, telephone, social media)
• Registration of customer concerns and internal processing
• Processing & administrative handling or forwarding to the respective specialist departments
• Coordination with national and international departments (internal and external)
• Coordination with authorised car repair shops

Your Profile

• You are fluent in Dutch and in English
• You have experience in dealing with customers
• You are service and customer orientated and enjoy talking to clients
• You are willing to work in a 2 shift system (8am-8pm)

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