Cross-Cultural Adaptation Technician

Ladgov; Ansbach; Vor Ort; EUR 35.000 - 50.000; Vollzeit

Zusammenfassung

A community service organization in Ansbach is seeking a Cross Cultural Adaptation Technician to support military families by providing relocation program services. Responsibilities include hosting cultural orientation tours and teaching Basic Conversational German and English as a Second Language classes. The ideal candidate should possess strong customer service skills and hold a C2 level in German. This role is integral for helping newcomers adapt to local customs and language nuances.

Qualifikationen

• Minimum of 1 year of experience in customer service-oriented tasks.
• Minimum of 1 year of experience working with military families or community outreach programs.
• Ability to teach Basic Conversational German and English.

Aufgaben

• Provide Host Nation Orientation and Walking Tour to help newcomers adjust to local customs.
• Conduct Basic Conversational German classes twice a week.
• Lead English as a Second Language classes once a week.

Kenntnisse

German language knowledge at the C2 level

Customer service skills

Cultural adaptation

Jobbeschreibung

Ladgov Corp. is looking for a Cross Cultural Adaptation Technician to support our team at USAG Ansbach, Army Community Service (ACS), Relocation Readiness, Information and Referral, and Outreach programs during normal facility operating hours of 0730-1600 Monday through Friday (excluding U.S. Federal Holidays). The ideal candidate shall provide Relocation Program services to include Host Nation Orientation, Cultural Adaptation walking tours, translation, German and English as a Second Language classes for the USAG Ansbach and its surrounding areas of responsibility.

Duties

• Host Nation Orientation and Walking Tour, a 2-day course that occurs every 2 weeks and provides cultural adaption services to help newcomers adjust to local German customs, courtesies, traditions, and language The Host Nation Orientation tour shall consist of a day-1 classroom session with an instructional overview, and a day-2 walking tour through Ansbach to explain area information, cultural differences, and the actual use of public transportation. During the tour and if no restrictions are in place from the host nation regarding patronage of restaurants, the Contractor shall coordinate lunch at a local German restaurant where tour participants will learn differences between restaurant culture, menu reading, ordering, and tipping.
• Basic Conversational German Class, a 1-1.5 hour session held twice per week and consists of two, 8 sessions classes that occur five times per contract year. Topics include basics of the German language, to include the alphabet, numbers, colors, basic greetings, directions, eating out, and other topics to help new learners understand the basics of the German language.
• English as a Second Language (ESL) Class, a 1-1.5 hour session held once per week and consists of 8 sessions that occur five times per contract year. Topics include basics of the English language, to include the alphabet, numbers, colors, basic greetings, directions, eating out, and other topics to help new learners understand the basics of the English language.
• Minimum of 1 (one) year of experience in customer service-oriented tasks.
• Minimum of 1 (one) year of experience working with military families or community outreach programs
• Shall possess German language knowledge at the C2 level