CRM & Salesforce Operations Specialist (f/m/x)

Tatenwerk Management GmbH; Frankfurt; Hybrid; EUR 48.000 - 50.000; Vollzeit

Zusammenfassung

Ein führendes Beratungsunternehmen in Frankfurt am Main sucht einen Salesforce & CRM Specialist (m/w/x). In dieser Rolle sind Sie verantwortlich für die Implementierung und Optimierung von Salesforce-Lösungen. Sie analysieren große Datensätze zur Verbesserung der Kundenengagements und erstellen Dashboards zur Leistungsüberwachung. Erforderlich sind ein Hochschulabschluss in einem relevanten Bereich und praktische Erfahrungen mit CRM-Systemen.

Leistungen

Jährliches Gehalt zwischen 48.000 und 50.000 €

Flexible Arbeitszeiten und Homeoffice-Optionen

Betriebskantine

Individuelle Entwicklungs- und Karrieremöglichkeiten

Qualifikationen

• Abschluss in einem relevanten Studienfach, Master von Vorteil.
• Erfahrung in der Unterstützung von Systembetrieb und Prozessoptimierung.
• Fähigkeit zur Erstellung von Dashboards und Analyse von Daten.

Aufgaben

• Implementierung und Betrieb von Salesforce-Lösungen unterstützen.
• Dashboards zur Verfolgung der CRM-Leistung aufbauen und pflegen.
• Analyse großer Datensätze zur Identifizierung von Trends und Verbesserungsmöglichkeiten.

Kenntnisse

Praktische Erfahrung mit Salesforce

Datenanalyse

Projektmanagement

Englischkenntnisse

Ausbildung

Hochschulabschluss in Betriebswirtschaft, Wirtschaftsinformatik oder Datenanalyse

Tools

Jira

Confluence

Miro

Jobbeschreibung

Seize the opportunity to advance your professional career as a Salesforce & CRM Specialist (m/f/x) at a globally active company in the automotive sector!

The role Salesforce & CRM Specialist (m/f/x) focuses on the deployment, optimization, and performance management of Salesforce solutions across multiple markets. You will enable data-driven customer engagement by combining project coordination, CRM analytics, and dashboard management.

Location: Frankfurt am Main | Scope: Fulltime, 40 weekly hours | Type: Qualified personell leasing

You can look forward to the following benefits:

• An annual salary between 48. - 50.000 € (grading according to experience and qualifications) plus additional benefits
• Flexible working hours and home office options (hybrid model, up to 2 days home office per week)
• In-house canteen
• Individual development and career opportunities

Tatenwerk and its partner companies deliberately use video conferencing for the first meeting and job interviews, so that you don't even have to leave the house for a personal connection with us.

• Support the implementation and operation of Salesforce solutions across markets, ensuring alignment with business requirements
• Build, maintain, and enhance dashboards to track CRM performance and delivering actionable insights to stakeholders
• Analyze large datasets to identify trends, opportunities, and areas for improvement
• Ensure data integrity and compliance with privacy regulations
• Collaborate cross-functionally to optimize CRM processes and support multi-market initiatives
• Assist with project coordination, documentation, and scheduling

Ihr Profil:

• University degree in Business Administration, Business Informatics, Data Analytics, or a related field; a Master’s degree is a plus
• Practical experience with Salesforce or other CRM platforms
• Experience supporting system operations and process optimization, ideally across multiple markets
• Ability to create dashboards, analyze data, and provide actionable insights for decision-making
• Strong project management and organizational skills, familiar with tools like Jira, Confluence, or Miro
• Excellent written and spoken English
• Understanding of data quality, integrity, and privacy compliance

As a young and innovative personnel consultancy with an industry-wide network of renowned companies, we are your specialist in the placement of commercial specialists and managers far away from the mass market. We focus on you as a person with your wishes and needs. Therefore, we attach great importance to matching your individual personality and the corporate culture of our clients in the best possible way.

We are happy to advise you in an uncomplicated and transparent manner and plan your professional future with you. We go further than others - together with you!

Tatenwerk is equally popular with internal and external colleagues - curious why that is?(Discover Tatenwerk on Kununu)

Have we aroused your interest? Then we look forward to receiving your application, stating your salary requirements and earliest possible starting date!

It's easy and uncomplicated - in just a few clicks via online application, Xing, LinkedIn or e-mail!

Curriculum vitae not at hand right now? Make an appointment with our recruiters via Calendly.

Please note our data protection declaration in accordance with DSGVO, which you can find at www.tatenwerk.de.

We will only use the personal data you provide us with to the extent that this is necessary for the decision on an employment relationship. To protect your rights, please feel free to contact us. You can find further information in our data protection declaration.