COO/Head of Operations (DTC, $20–50M brand, global supply chain) [387]

Remotivate; Remote; EUR 17.000 - 43.000; Vollzeit

Zusammenfassung

A fast-scaling DTC eCommerce brand is looking for a COO/Head of Operations to oversee global operations and drive efficiency in their supply chain. The ideal candidate should possess 5–10+ years of operations experience in a DTC/eCommerce environment, manage international vendors, and have strong financial acumen. This role offers opportunities for growth to COO within 12–18 months, unlimited learning budget, and a flexible remote-first culture focused on results.

Leistungen

Unlimited learning budget (books, courses)

Paid international travel (China, US, EU)

Potential for equity/ownership based on results

Qualifikationen

• 5–10+ years in operations with DTC/eCommerce experience.
• Proven track record managing international 3PLs and multimillion-dollar operations.
• Strong financial acumen, including margins and forecasting.

Aufgaben

• Oversee global operations, including supply chain and fulfillment.
• Build and optimize systems and reporting for efficiency.
• Lead key growth initiatives such as Amazon and subscriptions.

Jobbeschreibung

COO/Head of Operations (DTC, $20‑50M brand, global supply chain)

Panda Drum is a fast‑scaling DTC eCommerce brand built around our flagship instrument—the steel tongue drum—loved by 100,000+ customers worldwide. In just 3 years, we’ve grown to 25‑50 team members across Poland, the EU, US, Philippines, and China, surpassing 8 figures in annual revenue. Our growth is powered by world‑class marketing, community‑driven content, and constant product innovation.

About the Role

We’re hiring a hands‑on COO / Head of Operations (DTC, $20‑50M brand, global supply chain) to act as the CEO’s right hand. You’ll own Panda Drum’s global operations, supply chain, and fulfillment—driving efficiency, systemization, and growth.

You’re not a fit if you’re a corporate “process admin.” We’re looking for a builder‑operator—someone who thrives in chaos, creates order, and scales fast‑moving systems from the ground up.

Key Requirements

• ✅ 5–10+ years in operations (DTC/eCommerce $20M–$50M).
• ✅ Proven track record managing international 3PLs, vendors (China), and multimillion‑$ operations.
• ✅ Experience building dashboards, SOPs, and scalable systems—not just maintaining them.
• ✅ Strong financial acumen: margins, forecasting, cost optimization.
• ✅ Leadership experience managing lean teams (3–15 people).
• ✅ Willingness to travel (China, US, EU).

What You’ll Do

• Oversee global operations: supply chain, fulfillment, vendors, and support.
• Build and optimize systems, dashboards, and reporting for efficiency and visibility.
• Lead key growth initiatives—Amazon, wholesale, subscriptions, licensing.
• Manage costs and profitability across all operational channels.
• Build and lead a lean, high‑performing team (3–15 people).
• Act as the CEO’s second‑in‑command, ensuring smooth, data‑driven execution.

Path to COO within 12–18 months.

Potential for equity/ownership based on results.

Paid international travel (China, US, EU).

Unlimited learning budget (books, courses).

Work with top‑tier eCommerce operators ($100M+ brands).

Flexible, remote‑first culture focused on results.

You’re not a fit for this role if:

• You haven’t worked at a DTC e‑commerce company.
• You haven’t managed 3PL/vendor China networks.
• You haven’t built systems, SOPs from scratch.

Our hiring process is made up of 3 parts, so please be aware that you will need to dedicate time for a questionnaire and two 1‑on‑1 interviews.