Contract Support Administrator

JLL; Schwalbach am Taunus; Vor Ort; EUR 35.000 - 50.000; Vollzeit

Zusammenfassung

A leading real estate services firm is recruiting for a Contract Support Administrator in Schwalbach am Taunus. The role involves providing administrative support to ensure smooth operations, managing supplier orders, and compiling reports. Candidates must demonstrate strong teamwork, planning skills, and effective communication in both English and German. This is a permanent position offering the opportunity to be part of a diverse and inclusive culture focused on professional growth.

Qualifikationen

• Proficient in handling administrative tasks within a team.
• Ability to communicate effectively in English and German.
• Strong planning skills to manage work time efficiently.

Aufgaben

• Provide administration support to the Operations team.
• Manage site CMMS system and supplier orders.
• Compile customer reports as required.

Kenntnisse

Self-motivated

Teamwork

Planning and organizing

Effective communication

Professional in German and English

Jobbeschreibung

JLL Supports The Whole You, Personally And Professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalised benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

We are recruiting for a Contract Support Administrator

This is a permanent position for a Contract Support Administrator to join our Data Centre team based on a client site in Frankfurt am Main or Berlin. You will play a pivotal role within this contract by supporting the wider team and ensuring we deliver our contractual obligations. The main duty of this role is to provide administration support to the Operations team and help them fulfil our contract obligations to our clients.

Main Roles & Responsibilities of the Contract Support Administrator

• Understand, anticipate and delivery customer (internal and external) needs while building effective relationships.
• Managing and operating site CMMS system
• Raising and chasing of supplier orders including dealing with supplier queries.
• Input engineers time sheets onto the relevant systems.
• Compiling of Customer Weekly, Monthly and Annual Reports, and other reports as required to enable the Company to fulfil its contractual obligations.
• Produce quotations in the required format and in line with agreed process.
• Updating and uploading information to the client’s systems as required in a timely manner.
• Liaison with the operations team from engineer to director level.
• Raising of work orders in a timely and accurate manner and chasing old work orders to ensure closure.
• Focus on WIP and keeping it below 3 months.
• Compiling all information required for credit notes to be raised.
• Dealing with invoice queries and achieving a suitable resolution.
• General filing and organisation of work area.
• Raising of invoices for completed works in a timely manner.
• Carry out other general administration duties as required from time to time.
• Ensure that the Company is presented in a good light at all times.
• Attend team briefings as required.
• Co-operate with the company to allow it to fulfil its moral and legal duties and obligations.

Person Specification

• Self‑motivated and pre‑developed.
• Act as the interface between, “Be the many faces of the admin support.”
• Teamwork – actively contributes to the team and strives to improve teams’ effectiveness through personal commitment.
• Planning, Organizing & Executing – able to understand the priorities, plan and organise the work and manage own time to deliver within the expected timescales.
• Communication – communicates clearly and concisely, impressing others and ensuring understanding of all relevant information in all circumstances.
• Professional communication in both German & English is essential.

About JLL

We’re JLL—a leading professional services and investment management firm specialising in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honoured to be recognised with awards for our success by organisations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued, and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation, and succeed together.