Consumer Engagement Manager (m/f/d)

C & A; Düsseldorf; Vor Ort; EUR 45.000 - 60.000; Vollzeit

Zusammenfassung

A leading fashion retailer in Düsseldorf is seeking a Consumer Engagement Manager. You will manage and optimize loyalty marketing campaigns, requiring campaign management experience and an analytical mindset. Fluency in German is preferred. The position offers opportunities for professional development, employee discounts, and a positive team atmosphere.

Leistungen

Learning and development opportunities

20% employee discount

30 days' vacation

Corporate pension scheme

Mental health and wellness program

Qualifikationen

• Experience in campaign or project management, including execution.
• Fluency in German is preferred but not mandatory.
• Open-minded personality with a structured way of working.

Aufgaben

• Plan and execute Loyalty/Direct Marketing campaigns.
• Manage communication between C&A and PAYBACK.
• Monitor campaigns after go-live.

Kenntnisse

Analytical mindset

Flexibility in a fast-paced environment

Campaign or project management experience

Experience in loyalty/direct marketing

Jobbeschreibung

Overview

The future looks like you

With over 1,300 stores in 17 European countries and more than 25,000 employees, C&A is one of Europe’s leading fashion retailers. Every day, C&A welcomes millions of visitors to its stores in Europe and to its online shop. C&A offers quality and long-lasting fashion at affordable prices for the many. We are building on more than 180 years of experience in the fashion industry and continuously modernize the company to become an omnichannel fashion retailer.

At C&A we are driven by our values and we believe that affordable and high-quality fashion is not contradictory to caring for people & the planet, we are always forward thinking and acting to develop our business and innovate the industry. This is your chance to join the C&A team as a Consumer Engagement Manager (m/f/d)!

Responsibilities

• Plan and execute C&A Loyalty / Direct Marketing campaigns in Germany, continuously optimizing for incremental revenue, traffic, and customer acquisition through efficient use of budget and well-structured test & learn approaches
• Align and integrate the German C&A Loyalty campaign plan to support strategic C&A marketing and commercial objectives
• Manage communication, operational Jour fixes, and analytics Jour fixes between C&A and PAYBACK; fluency in the German language is preferred
• Execute and further develop C&A Loyalty campaign and timeframe-based loyalty program reporting; perform and/or request ad hoc analyses, visualize and present findings
• Always keep an eye on deadlines for briefing and content delivery, and monitor campaigns after go-live

Qualifications

• Analytical mindset, well-structured ways of working
• Open-minded personality, flexibility in a fast-paced environment
• Hands-on experience in campaign or project management, including execution
• Ideally, a background in loyalty/direct marketing
• Ideally, has worked closely with third parties/agencies previously
• Ideally fluent in the German language (PAYBACK is German-speaking), but not a must-have

What we offer

This is an opportunity for you to join us on a truly exciting transformation journey, where you’ll beable to leave footprints that last and contribute significantly to our vision. As well as knowing that you played a key part in the evolution of one of Europe’s most recognizable retail brands, you will alsoenjoy:

• Countless learning and development opportunities via our C&A academy
• Access to a Partner Discount Scheme
• An employee discount of 20% in C&A stores
• 30 days' vacation
• Corporate pension scheme
• Mental health and wellness program
• An exciting job in an international and inspirational working environment
• A positive working atmosphere and a talented team with an open feedback culture