Community Manager- Data & Tech (f/m/d) Germany

SIGNA Sports United GmbH; Berlin; Hybrid; EUR 45.000 - 65.000; Vollzeit

Zusammenfassung

A leading sports e-commerce company in Berlin is seeking a Community Manager to develop and implement strategies for the Tech & Data team. The ideal candidate has a relevant degree and at least three years of experience in community management. Responsibilities include analyzing community trends, driving engagement through communication, and collaborating with HR. A passion for sports and technology is a plus. This role offers flexibility with the option to work from home.

Qualifikationen

• Three years of professional experience in community management or managing programs/projects.
• Experience working closely with Software Engineering teams.
• Fluent in English and ideally German.

Aufgaben

• Develop and implement Tech & Data community strategy.
• Define success criteria and metrics for the community strategy.
• Analyze trends and sentiments among the community.

Kenntnisse

Community management

Effective communication skills

Analysis of trends and sentiments

Engagement through content

Ausbildung

Bachelor's or Master’s degree in communications or related field

Jobbeschreibung

SIGNA Sports United (SSU) is the world’s leading sports e-commerce and technology platform, with market leading positions in bike, tennis, outdoor and team sports. Our group of companies include Wiggle, Fahrrad.de, Bikester, Probikeshop, Tennis-Point, and Outfitter. We are passionate about sport and staying active.

Job Objective

This is an exciting and broad-reaching role at the heart of a fast-growing international e-commerce group of companies. It involves a high degree of hands‑on day‑to‑day delivery as we are a fast‑paced and hyper‑growth company.

You will work closely with our leaders and employees of the Tech & Data team to help strengthen and expand our community and keep them engaged and well-informed.

You will ensure a constant and proactive information flow between teams, which can be challenging as we are an international team working a hybrid work model. You will report to the Chief of Staff to the CTO.

What you will be responsible for

• Develop and implement the Tech & Data team community strategy to help reach all our team members.
• Define success criteria and metrics for the community strategy and drive impact; report status and risks.
• Analyse trends and sentiments among the community and make recommendations for improvement.
• Take full ownership of the community communication formats (such as newsletters, All‑Hands meetings, community meetups and events) by finding stories, fact‑checking information, and writing and editing content.
• Support the People function in planning staff retention and talent acquisition events.
• Collaborate with HR Business Partners and other community managers to ensure that the Tech & Data community is well represented.

What we're looking for

• Bachelor's degree or Master’s degree, ideally in communications or a related field.
• Three years of professional experience in community management or managing programs/projects.
• Proven experience in supporting various change programs and processes.
• At least two years' experience of working closely with Software Engineering teams.
• Ability to engage communities through valuable content and conversations.
• Effective communication skills both written and verbally.
• English native speaker, ideally fluent in German.
• Attention to detail, ability to identify and track relevant community KPIs.
• Passion for Sports and Tech is very welcomed!

What you need to know

We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.

We at SIGNA Sports United believe that our team‑spirit burns brightest when we’re together. We also believe in flexible working models. As such, we provide a place for you to come, work and collaborate in any of our offices in the country you are employed in. And of course, you can work from home if needed.