Business Analyst Retail Franchise (m / f / d)

METRO AG; Düsseldorf; Hybrid; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A leading retail and franchise company in Düsseldorf is seeking a Business Analyst to support the Global Franchise team. The role involves analyzing performance data across countries and translating insights into actionable recommendations. The ideal candidate has 4-6 years of experience in retail or FMCG and strong analytical skills. Benefits include flexible working hours, comprehensive training, a company pension plan, and health benefits.

Leistungen

Flexible working hours

30 days of holidays

Health days and preventive services

Free gym and sports classes

Discounted meals for employees

Good transport connections

Company pension plan

Daycare centers for children

Qualifikationen

• 4–6 years of relevant experience in retail, FMCG, or franchise environments.
• Strong understanding of retail or franchise business models.
• Proven ability to translate complex data into actionable recommendations.

Aufgaben

• Consolidate and analyze multi-country performance data for visibility on KPIs.
• Support commercial planning and performance tracking.
• Develop dashboards and reports for management presentations.
• Identify trends and opportunities through data exploration.
• Work across functions to assess business drivers.

Kenntnisse

Analytical skills

Communication skills

Proficiency in Excel

Proficiency in Power BI

Business understanding

Tools

SQL

Power Query

Jobbeschreibung

Job Description

Purpose of the role

The Business Analyst supports the Global Franchise team in driving business growth and performance across countries. This role bridges business and analytics, translating performance data into actionable insights and supporting countries in improving profitability sales and operational execution.

By working closely with country franchise leads, finance and central functions, the analyst ensures data accuracy, transparency and proactive identification of opportunities for improvement in profitability, loyalty and operational efficiency.

Responsibilities

• Consolidate and analyze multi-country performance data to deliver clear visibility on KPIs, financial results, and growth drivers
• Support commercial planning and ongoing performance tracking of the Elevate Franchise roadmap
• Develop dashboards, reports, and data insights for country reviews and senior management presentations
• Identify trends, risks, and opportunities through proactive data exploration and market benchmarking
• Partner with finance, marketing, and operations to assess business drivers and evaluate commercial impact
• Continuously enhance reporting tools, analytical models, and processes for improved accuracy and efficiency

Qualifications

• 4–6 years of relevant experience, ideally in international retail, FMCG, or franchise environments, with strong communication and ownership mindset.
• Strong commercial understanding of retail or franchise business models, with solid P&L and margin driver insight.
• Proven analytical skills with the ability to translate complex data into actionable business recommendations.
• Proficiency in Excel and Power BI; experience with SQL or Power Query is an added advantage.
• Demonstrated capability to work across functions and countries, engaging senior stakeholders effectively.
• Track record of delivering insights that influence decision-making in business, performance, or finance roles.

Additional Information

• Work-life balance : Flexible working hours with the option of mobile working in agreement with your line manager, 30 days of holidays.
• Training : A comprehensive training offer via our own training center or externally.
• Well-being : Health days with lots of health checks and information about your well-being, company medical care including a range of preventive services, such as flu shots, OTHEB employee assistance program.
• Exciting life on campus : Free gym and sports classes, Rioba coffee bar, canteen with discounted meals for employees, many campus events.
• Discounts : discounted Jobticket as well as discounts in our wholesale stores and at many partner companies.
• Comfort : Good transport connections, free parking spaces, JobBike.
• Company pension plan : You will receive a contribution to your company pension.
• Family driven : Three daycare centers for children on campus, support of holiday camps for children of employees.