Branch Manager

AIT Worldwide Logistics, Inc.; Kelsterbach; Vor Ort; EUR 75.000 - 90.000; Vollzeit

Zusammenfassung

A global freight forwarding company is seeking a Branch Manager in Kelsterbach, Germany. The role involves managing the Airfreight Branch, ensuring operational efficiency, and maintaining high levels of customer satisfaction. Candidates should have a Bachelor's degree in air freight forwarding and at least 5 years of experience in similar roles, along with fluency in German and English. The company offers competitive compensation and development opportunities.

Leistungen

Competitive salary

Volunteer hours for community service

Qualifikationen

• 5+ years of experience in airfreight forwarding in a similar role is required.
• Experience leading negotiations and sales discussions is essential.
• Fluent in both German and English, additional European languages are a plus.

Aufgaben

• Manage the Airfreight Branch operationally and organizationally.
• Plan personnel and operational needs effectively.
• Support customers and agents with best-in-class solutions.
• Ensure timely processing of all shipments.

Kenntnisse

Leadership

Negotiation

Customer service

Team orientation

Fluency in German

Fluency in English

Ausbildung

Bachelor’s degree in air freight forwarding

Further education in management or business administration

Jobbeschreibung

Introduction

Move the world with us!

AIT is a global freight forwarder and logistics company headquartered in Chicago. Are you looking for an exciting and varied job? Then you are exactly right for us! Become part of the international supply chain and move the world with us!

Does that sound interesting? Then make AIT Worldwide Logistics the next stop on your career ladder!

Overview

As the Branch Manager, you ensure an optimal and smooth operational execution in your area of responsibility, are accountable for the local P&L, leadership, and operational oversight in your respective Branch. You ensure best in class, quality service, customer compliance, satisfaction and operational proficiency that results in growth and profitability, meeting the country strategic goals and objectives.

Responsibilities

• Management of the Airfreight Branch in organizational and technical terms
• Ensuring personnel and operational planning
• Support and consulting of customers and agents on best-in-class solutions
• Ensuring the smooth and on time processing of all shipments
• Acquisition of new customers in consultation with Sales & Product
• Preparation of offers and calculations
• Handling customer correspondence
• Prepare regular reports on business performance, financial results, and market insights for senior management and communicate in line with the regional Communication Matrix.
• Review analysis of activities, costs, operations, and forecast data to determine progress toward stated business development goals and objectives.
• Review and evaluate stations P&L performance and establish short term goals to address any budgetary shortfalls.
• Recruitment of employees and conducting job interviews
• Onboarding, evaluation, training, and development of employees
• Preparation of budgets for the Branch, as well as adherence of the budget
• Implementation and maintenance of the safety system
• Other duties and responsibilities as assigned by Management
• Execute all Dangerous Goods shipments in compliance with all applicable laws and regulations (as applicable).
• Compliance and Quality Management
• Maintain the LBA security program, including training and audits for personnel and subcontractors
• Administer IATA regulations, including portal management, CASS and TACT
• Oversee the hazardous goods program

Qualifications

• Bachelor’s degree or a completed commercial training in air freight forwarding
• Further (Management) education in freight forwarding or business administration
• min. 5 years of professional experience in airfreight forwarding (in a similar function)
• Experience in leading negotiation and sales discussions
• Several years of experience in managing employees
• Fluent oral and written German and English is a must
• Additional (major) European languages would be an asset
• Other Competencies
• Proactive, responsible, and dynamic personality
• Good assertiveness
• Ability to make decisions
• Team and service orientation
• High resilience and enthusiasm

About AIT Worldwide

AIT Worldwide Logistics is a global freight forwarder that helps its customers grow by expanding access to markets all over the world where they can sell and/or procure raw materials, components, and finished goods. For more than 40 years, the America’s-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, food, government, healthcare, high-tech, industrial and life sciences. Backed by scalable, user-friendly technology, AIT’s flexible business model customizes door-to-door deliveries via sea, air, ground, and rail—on time and on budget. With expert teammates staffing more than 100 worldwide locations in Asia, Europe, India, and North America, AIT’s full-service options also include customs clearance, warehouse management and white glove services. Learn more about AIT Worldwide Logistics, our culture and core values in actionhere.

What AIT Can Offer You

In addition to a competitive salary and benefits, we offer great programs for our employees, for example, 5 volunteer hours a year to give back to the community in a charitable event.