Assistant Manager - Shake Shack

Applegreen USA Welcome Centers Central Services; Linden; Vor Ort; EUR 40.000 - 50.000; Vollzeit

Zusammenfassung

A leading travel plaza service provider in Hessen, Germany, is seeking an Assistant General Manager to support daily operations. This role involves supervising staff, setting performance goals, and ensuring compliance with brand standards. The ideal candidate is passionate about team development, has strong leadership skills, and excels in customer service. Individuals should be prepared to lift objects over 30 lbs. Competitive benefits include flexible schedules and education assistance.

Leistungen

Flexible Schedules

Paid Time Off

401 (k) with Company Match

Earned Wage Access

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Qualifikationen

• Strong leadership and management skills with the ability to inspire a team.
• Excellent verbal and communication skills.
• Basic understanding of food safety practices.

Aufgaben

• Deliver performance feedback and set goals for staff.
• Supervise non-management associates and focus on store operations.
• Motivate staff and address issues in a timely manner.
• Ensure compliance with company policies and procedures.

Kenntnisse

Leadership skills

Customer service abilities

Team motivation

Communication skills

Food safety understanding

Ability to lift/push over 30 lbs

Jobbeschreibung

Career Opportunities with Applegreen USA Welcome Centers Central Services

A great place to work.

Current job opportunities are posted here as they become available.

At Applegreen, we Refresh Travelers on their Journey…. ApplegreenUSA operates over 80 travel plazas across the Northeast and Midwest that provide convenience, comfort, retail, and an extensive range of delicious food options such as Auntie Anne’s, Burger King, Chick-fil-A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, Starbucks, and many more.

Our Core Values

• Our customers and communities are at the heart of everything we do.
• We value and develop our people.
• We are driven by pace, passion and performance.
• We seek opportunities and embrace change.
• Flexible Schedules
• Paid Time Off
• 401 (k) with Company Match
• Earned Wage Access – Pay on Demand
• Education Assistance
• Employee Referral Bonus
• Meal Discount
• Pet Insurance

What You’ll Do

The Assistant General Manager helps the General Manager to ensure that day-to-day business operations run smoothly. This position provides an opportunity for entry-level managers to learn important management skills and practice judgment and discretion skills.

ROLE PRIORITIES AND RESPONSIBILITIES

• Responsible for confidently delivering performance feedback, setting goals, fostering teamwork, and clearly communicating business objectives.
• Ensure the day-to-day supervision of non-management associates, assigning specified work, focusing on store level operation performance, coaching, and developing shift supervisors.
• Must be able to competently perform duties in the absence of the general manager.
• Motivate and positively influence staff, especially during times of low morale.
• Strong Leadership and organizational skills.
• Addressing issues in a timely fashion.
• Ensuring company policies and procedures are followed.
• Maintains an awareness of all applicable brand standards and all procedures and protocols to maximize brand/landlord/labor relations.
• Ensures that the restaurant always looks clean, inviting, and adheres to brand standards.
• Ensures cash management is accurate and processed daily, reports are delivered as per company directives.
• Address customer needs and resolve issues, ensuring positive and long-term customer relationships.
• Ensures inventory data is correct by performing spot inventory counts and checks.

SKILLS, EXPERIENCE AND EDUCATIONAL REQUIREMENTS

• Passionate about helping people learn and grow the business.
• Strong leadership and management skills with proven ability to motivate and inspire a team.
• Excellent customer service abilities and positive attitude.
• Excellent verbal and communication skills with a sharp business acumen.
• Basic food safety understanding and practice.
• Ability and willingness to lift/push objects weighing over 30 lbs.

Equal Opportunity Employer (EOE), Minority/Female/Disabled/Veteran (M/F/D/V), and Drug Free Workplace (DFW).