Applications Engineer

SkilledHire24; Mannheim; Vor Ort; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A technology solutions company in Germany is seeking an experienced applications engineer to enhance and develop applications. The successful candidate will collaborate with the engineering team, maintain expert knowledge of products, and respond to customer requirements while performing technical training. Key skills required include proficiency in multiple programming languages and strong customer service capabilities. The position offers a dynamic work environment focused on innovation and client success.

Qualifikationen

• 2+ years experience as an applications engineer.
• Highly organised and detail-oriented.
• Adept and effective communicator.

Aufgaben

• Maintain expert level of product knowledge and application.
• Articulate technology and product positioning to both business and technical users.
• Provide design and specification development support to consultants, integrators, and distributors.
• Resolve customer issues or difficulties in a manner that is consistent with the company mission.

Kenntnisse

Extensive knowledge in various programming languages (Java, Perl, Python, C++ etc.)

Strong customer service skills

Sales and marketing experience

Ability to handle client and customer issues tactfully and professionally

Creative, analytical, and driven

Tools

CAD software

Jobbeschreibung

We are seeking an innovative, talented, and experienced applications engineer to join our team. You will collaborate with our engineering department to develop new applications and improve upon existing ones that will serve our clients and business well. Must be able to objectively analyse application performance and effectively implement necessary changes.

Responsibilities

• Maintain expert level of product knowledge and application.
• Articulate technology and product positioning to both business and technical users.
• Provide design and specification development support to consultants, integrators, and distributors.
• Respond to functional and technical elements of RFIs/RFPs.
• Listen, understand and convey customer requirements.
• Perform technical/product training for sales people, estimators, and engineers at targeted accounts.
• Assist in the design and development of new products and tools necessary to make target accounts comfortable and successful at selling lighting controls.
• Maintain accurate records of target accounts, opportunities, quotes, projects, contacts and correspondence in company approved databases.
• Travel to project sites to perform start-up, integration, and training services.
• Resolve customer issues or difficulties in a manner that is consistent with the company mission, values, and financial objectives.
• Maintain professional business relationships within target accounts.
• Provide status of ongoing projects and future projects.
• Identify customer's needs and sales opportunities to help future growth.

Skills

• 2+ years experience as an applications engineer.
• Extensive knowledge in various programming languages (Java, Perl, Python, C++ etc.).
• Familiarity with CAD software.
• Strong customer service skills.
• Sales and marketing experience a plus.
• Ability to handle client and customer issues tactfully and professionally.
• Highly organised and detail-oriented.
• Adept and effective communicator.
• Creative, analytical, and driven.
• Thrives in a fast-paced work environment.
• Enjoys complex problem-solving and collaboration.