Application Scientist Manager

NanoTemper Technologies; München; Vor Ort; EUR 70.000 - 85.000; Vollzeit

Zusammenfassung

An innovative scientific company in Munich seeks a Manager of the Application Scientist Team to lead and coordinate a team while engaging with customers. This role demands a blend of leadership and technical expertise, requiring significant background in biophysical methodologies and experience in a customer-facing position. Candidates should have exceptional communication skills and be proficient in protein characterization techniques. The position includes travel up to 60% for customer visits and events, offering an enriching career in an international environment.

Qualifikationen

• 4+ years of hands-on laboratory experience with protein characterization, drug discovery, or biophysical techniques.
• 4+ years in a customer-facing applications or technical support role.
• Proven ability to troubleshoot complex technical issues.

Aufgaben

• Coordinate Customer Applications Team activities for high-quality engagement.
• Provide coaching to team members to strengthen skills.
• Be the primary technical contact for key accounts.

Kenntnisse

Laboratory experience with protein characterization

Customer-facing applications

Biophysical methods knowledge

Problem-solving skills

Experimental design proficiency

Interpersonal skills

Presentation skills

Experience with biophysical platforms

Fluent English

Tools

NanoTemper technologies

Prometheus

Dianthus

Monolith

Jobbeschreibung

Mission

The Manager of the Application Scientist Team plays a dual role as both a team leader and an active field contributor. You will coordinate and develop a team of Application Scientists whilst maintaining direct customer engagement to support sales, deliver technical expertise, and drive customer success. This position requires a balance of leadership, scientific credibility, and hands‑on application support. You’ll serve as a bridge between the field team and senior leadership, ensuring operational excellence, knowledge sharing, and continuous improvement across the Customer Applications function.

What You’ll Do

• Coordinate day‑to‑day activities of the Customer Applications Team to ensure consistent, high‑quality customer engagement.
• Provide coaching and guidance to team members to strengthen scientific, presentation, and customer‑facing skills.
• Support recruiting, onboarding, and technical training in partnership with senior leadership and HR.
• Serve as the primary technical point of contact for key accounts, strategic opportunities, and high‑value engagements.
• Handle escalated technical challenges requiring advanced problem‑solving and expertise.
• Provide scientific consultation on experiment design, data interpretation, and workflow optimization.
• Conduct demonstrations, technical discussions, and training for strategic accounts and priority opportunities.
• Work alongside field Application Scientists to model best practices and remain connected to customer needs.
• Collaborate with Sales, Marketing, R&D, and Product Management to align customer support with business objectives.
• Communicate customer feedback and field insights to help drive product and workflow improvements.
• Contribute to Application Notes, training content, and technical presentations.
• Support strategic initiatives by providing field perspective.

Your Expertise

• 4+ years of hands‑on laboratory experience with protein characterization, drug discovery, or biophysical techniques.
• 4+ years in customer‑facing applications, technical support, or field sales support role.
• Deep understanding of biophysical methods (e.g., binding affinity measurements, protein stability analysis, thermal shift assays).
• Proven ability to troubleshoot complex technical issues and provide practical solutions.
• Proficiency in experimental design, data analysis, and scientific reporting.
• Experience coordinating team activities and supporting professional development.
• Strong interpersonal skills with the ability to motivate and guide others.
• Exceptional presentation and communication skills with the ability to engage diverse audiences from lab scientists to executives.
• Experience with NanoTemper technologies (Prometheus, Dianthus, Monolith) or similar biophysical platforms.
• Previous experience in a team leader, supervisor, or management role within applications, technical support, or scientific services is a plus.
• Fluent written and spoken English.
• Willingness to travel regularly (up to 40‑60%) for customer visits, team support, demonstrations, and conferences.
• Valid driver's license required for travel to customer sites.

About Us

Our vision at NanoTemper is to help create a world where every disease is treatable. What drives us is partnering with scientists to ‘make a difference’ in the world.

With our biophysical instruments we want to push the limits of what is possible for scientific researchers.

The goals are big and audacious. Hence, it requires very innovative ways and a strong team to get there.

Even if we are an expanding global company with more than 200 employees the heart of NanoTemper beats in Munich. This is where our story began and every day we work as one team to make our devices even better.

Our doors are open for talented people excited about the future of scientific research and our vision.

Do you want to make a difference with your daily work and become part of our mission? We are looking forward to get to know you.

But why not let your new colleagues tell you personally what it's like to be part of NanoTemper?