Team Leader Senior - AFR

Deutsche Post; Bogotá; On-site; COP 60,000,000 - 120,000,000; Full time

Job summary

Deutsche Post in Bogotá seeks a Senior Team Leader AFR to guide a team of AFR Managers, drive operational excellence, and ensure performance against defined objectives. You will coordinate with process owners and business partners, shaping processes, KPIs, and capacity planning.

Requirements include a degree in Industrial Engineering or related fields, 4+ years of experience, 2+ years in team leadership, strong English, Portuguese desirable, and advanced MS Excel skills.

Qualifications

• Leadership and team-management experience at senior level.
• Strong English language proficiency (written and spoken).
• Portuguese proficiency desired but not mandatory.

Responsibilities

• Actively lead the team of AFR Managers in charge, looking for operational excellence through respect and results.
• Measure and control the performance of the program and resources according to the objectives defined during the implementation phase.
• Control the processes within the quality standards and guarantee the compliance with administrative rules.
• Actively participate and maintain an excellent relationship with process owners/ business partners.
• Provide timely feedback for the team in charge.
• Define the processes, KPI (SMART), roles within the programs and find opportunities for improvement according to the needs of the client with the support of OpEx & Transition Manager.
• Analyze and present the capacity utilization of the programs in charge.
• GSConnect usage and accuracy of the information.

Skills

Leadership

Team management

English

Portuguese

Education

Industrial Engineering

Business Administration

International Business

Tools

MS Excel

GSConnect

Job description

Title: Team Leader Senior AFR

Location: GSC BOG

Key Responsibilities:

• Actively lead the team of AFR Managers in charge, looking for operational excellence through respect and results.
• Measure and control the performance of the program and resources according to the objectives defined during the implementation phase.
• Control the processes within the quality standards and guarantee the compliance with administrative rules.
• Actively participate and maintain an excellent relationship with process owners/ business partners.
• Provide timely feedback for the team in charge.
• Define the processes, KPI (SMART), roles within the programs and find opportunities for improvement according to the needs of the client with the support of OpEx & Transition Manager.
• Analyze and present the capacity utilization of the programs in charge.
• GSConnect usage and accuracy of the information.

Skills / Requirements:

• Professionals in Industrial Engineering, Business Administration, International Business or similar occupations.
• Min 4 years of work experience
• Min 2 Years of experience leading teams.
• Previous experience in project management (Desirable), active leadership, and teamwork.
• High level of English (dialogue, writing, listening).
• High level of Portuguese (Desirable)
• Advanced level of MS Excel and other MS Office tools.
• Teamwork and autonomy