Team Leader Senior - AFR

DHL Group; Puerto Bogotá; Presencial; COP 90.000.000 - 210.000.000; Tempo integral

Resumo da vaga

DHL Group is seeking a Team Leader Senior AFR to supervise the AFR Managers in Bogotá, ensuring operational excellence and adherence to quality standards. The role emphasizes performance measurement, capacity analysis, and proactive collaboration with process owners and business partners.

The candidate should demonstrate leadership experience, strong English skills, and advanced MS Excel proficiency to drive improvements and align with client requirements.

Qualificações

• 4+ years of work experience
• 2+ years of team leadership experience
• Desirable: experience in project management
• Fluent English (written & spoken)
• Portuguese proficiency desirable
• Advanced MS Excel and MS Office skills

Responsabilidades

• Actively lead the team of AFR Managers to achieve operational excellence.
• Measure and control program performance and resources against defined objectives.
• Ensure processes meet quality standards and comply with administrative rules.
• Maintain strong relationships with process owners and business partners.
• Provide timely feedback to the team and define processes and roles within programs.
• Analyze capacity utilization and report insights for program optimization.
• Promote GSConnect usage and ensure accuracy of information.

Conhecimentos

Team leadership

English proficiency

Portuguese proficiency

Autonomy

Teamwork

Project management

MS Office usage

Formação

Industrial Engineering / Business Administration / International Business

Ferramentas

MS Excel

MS Office

Descrição da vaga

Title: Team Leader Senior AFR

Location: GSC BOG

Key Responsibilities:

• Actively lead the team of AFR Managers in charge, looking for operational excellence through respect and results.
• Measure and control the performance of the program and resources according to the objectives defined during the implementation phase.
• Control the processes within the quality standards and guarantee the compliance with administrative rules.
• Actively participate and maintain an excellent relationship with process owners/ business partners.
• Provide timely feedback for the team in charge.
• Define the processes, KPI (SMART), roles within the programs and find opportunities for improvement according to the needs of the client with the support of OpEx & Transition Manager.
• Analyze and present the capacity utilization of the programs in charge.
• GSConnect usage and accuracy of the information.

Skills / Requirements:

• Professionals in Industrial Engineering, Business Administration, International Business or similar occupations.
• Min 4 years of work experience
• Min 2 Years of experience leading teams.
• Previous experience in project management (Desirable), active leadership, and teamwork.
• High level of English (dialogue, writing, listening).
• High level of Portuguese (Desirable)
• Advanced level of MS Excel and other MS Office tools.
• Teamwork and autonomy