Strategic Staffing Account Manager for Growth

HireHawk; Bogotá; A distancia; COP 80.000.000 - 140.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Perk marketplace

Early earnings access

Descripción de la vacante

HireHawk seeks an Account Manager to manage client relationships, drive retention, and identify growth opportunities. You will bridge clients and internal teams to ensure a high-quality experience throughout the hiring process.

Responsibilities include maintaining key accounts, coordinating with recruitment and operations, supporting interviews, and delivering regular client reports while driving continuous improvement and revenue growth.

Formación

• 3+ years of account management, staffing, recruiting, or client-facing work.
• Proven ability to manage client relationships and drive satisfaction.
• Strong communication and interpersonal skills across teams.
• Analytical mindset with data-driven decision making.
• Ability to manage multiple accounts and priorities simultaneously.

Responsabilidades

• Build and maintain relationships with key client accounts to drive retention.
• Serve as primary contact between clients and candidates during hiring.
• Coordinate with recruitment, operations, and leadership to meet client needs
• Attend and support client interviews, gathering feedback for a smooth process.
• Monitor recruitment lifecycle for progress, quality, and timelines.
• Partner with recruiting to align talent with client requirements.
• Identify growth opportunities and collaborate with Sales on expansions.
• Track account performance metrics and provide improvement insights.
• Lead contract renewals and support negotiations per company standards.
• Prepare and deliver client reports, updates, and presentations.
• Address client and candidate concerns promptly to maintain service levels.
• Manage account budgets and ensure margins are achieved.

Conocimientos

Client relationships

Communication

Negotiation

Analytical mindset

Time management

Cross-functional teamwork

Herramientas

ATS

CRM systems

Descripción del empleo

HireHawk seeks an Account Manager to manage client relationships, drive retention, and identify growth opportunities. You will bridge clients and internal teams to ensure a high-quality experience throughout the hiring process.

Responsibilities include maintaining key accounts, coordinating with recruitment and operations, supporting interviews, and delivering regular client reports while driving continuous improvement and revenue growth.