Strategic SaaS Account Manager: Renewals & Growth

Insider; Bogotá; Presencial; COP 90.000.000 - 140.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

LinkedIn Learning access

Training and workshops

Spotify premium

International, diverse environment

Industry-shaping work

Descripción de la vacante

Insider One is seeking an Account Manager to own renewals and manage high-level stakeholders across strategic accounts. You will coordinate with Customer Success Managers, drive renewal opportunities, expansion, and MR R raise, and lead contract negotiations with executives.

The role requires a university degree and 5+ years in SaaS sales or customer success, with strong English and native language communication and a hands-on, fast-moving mindset.

Formación

• University degree in Business, Marketing, Engineering, or related fields.
• 5+ years in CS/AM or Sales, ideally SaaS.
• Strong written and spoken English plus native language.
• Strategic thinker with excellent project management.
• Experience negotiating contracts and legal discussions.
• Ability to manage multiple stakeholders and drive renewals and expansions.

Responsabilidades

• Participating in meetings with key stakeholders from onboarding to Business Review.
• Discover strategic customer needs and set goals to drive business impact.
• Analyzing stakeholder mapping and setting overall engagement strategy.
• Taking ownership of renewal success and strategy to meet targets.
• Assisting sales with upselling and initiating opportunities with the right product.
• Owning contract negotiations and price discussions with executives.
• Ensuring customer advocacy and success recognition with marketing.

Conocimientos

Customer Success

Account Management

Sales

Communication

Contract Negotiation

Stakeholder Management

English Proficiency

Strategic Thinking

Educación

Bachelor's degree

Herramientas

Value Selling

Challenger Selling

SPIN Selling

Descripción del empleo

Insider One is seeking an Account Manager to own renewals and manage high-level stakeholders across strategic accounts. You will coordinate with Customer Success Managers, drive renewal opportunities, expansion, and MR R raise, and lead contract negotiations with executives.

The role requires a university degree and 5+ years in SaaS sales or customer success, with strong English and native language communication and a hands-on, fast-moving mindset.