Account Manager

Huzzle.com; Colombia; Presencial; COP 253.779.502 - 362.542.146; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully Remote: Work from anywhere

Career Growth Opportunities

Peer Community for Networking

Ongoing Support from Huzzle

Tailored Compensation options

Descripción de la vacante

Huzzle.com is seeking a Senior Account Manager with 5+ years of experience in client relationship management and account growth. The role focuses on managing key client accounts and driving revenue expansion while maintaining high customer satisfaction levels. As a fully remote position, it offers the opportunity to work international teams in the SaaS and B2B services sectors, with tailored compensation matching candidates' goals.

Formación

• 5+ years of experience in Account Management, Customer Success, or Client Services.
• Proven track record of managing and growing mid-market or enterprise accounts.
• Strong commercial acumen with experience in upselling and revenue expansion.

Responsabilidades

• Manage and grow a portfolio of key client accounts, ensuring long-term retention and satisfaction.
• Serve as the primary point of contact for clients, building strong, trust-based relationships.
• Identify and drive upsell and cross-sell opportunities to increase account value.

Conocimientos

Account Management

Customer Success

Relationship Building

Commercial Acumen

Problem-Solving

Herramientas

Salesforce

HubSpot

Descripción del empleo

Overview

About Huzzle At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you're hired in-house as a valued member of their team.

Role Type: Full-time
Engagement: Independent Contractor

Job Summary

We are looking for a Senior Account Manager with 5+ years of experience in client relationship management, account growth, and retention. This is a strategic role where you will manage key accounts, drive revenue expansion, and act as a trusted advisor to clients. You will work closely with cross-functional teams to ensure client success, identify upsell and cross-sell opportunities, and maintain high levels of customer satisfaction.

Key Responsibilities

• Manage and grow a portfolio of key client accounts, ensuring long-term retention and satisfaction
• Serve as the primary point of contact for clients, building strong, trust-based relationships
• Identify and drive upsell and cross-sell opportunities to increase account value
• Conduct regular business reviews and performance reporting with clients
• Collaborate with internal teams (sales, marketing, product, customer success) to deliver on client goals
• Proactively identify risks and implement strategies to improve client retention
• Track account performance, revenue growth, and engagement metrics
• Ensure all client interactions and account data are accurately recorded in CRM systems

Requirements

• 5+ years of experience in Account Management, Customer Success, or Client Services
• Proven track record of managing and growing mid-market or enterprise accounts
• Strong commercial acumen with experience in upselling and revenue expansion
• Excellent communication, relationship-building, and stakeholder management skills
• Experience working with CRM platforms (e.g., Salesforce, HubSpot)
• Strong problem-solving skills with a proactive and client-focused approach
• Ability to manage multiple accounts in a fast-paced environment
• Experience in SaaS, marketing, or B2B services is highly preferred

Benefits

• Fully Remote: Work from anywhere with international teams
• Career Growth: Join companies in SaaS, MarTech, and B2B services
• Peer Community: Connect with high-performing sales professionals in our network
• Ongoing Support: Receive guidance from Huzzle before and after placement
• Tailored Compensation: Salaries vary by client and candidate preference — we\'ll match you with options that fit your goals