Customer Growth Specialist

TP; Bogotá; On-site; COP 64,728,000 - 89,280,000; Full time

Benefits offered by this job

Indefinite contract

Performance bonus

42 hours per week

Job summary

TP in Bogotá is seeking an Account Manager to manage a portfolio of existing business accounts, serving as the primary contact and trusted advisor to clients.

You will conduct proactive outreach, monitor performance through key metrics, and build long-term growth strategies with clients, aiming for retention and increased revenue in a fast-paced global environment.

Qualifications

• 2+ years in B2B sales and account management.
• Proven ability to manage client relationships and grow revenue.
• Strong communication and negotiation skills.

Responsibilities

• Manage and optimize a portfolio of existing accounts as primary contact.
• Outreach to engage clients and identify growth opportunities.
• Monitor performance using data, metrics, and trends.
• Provide consultative guidance to influence client decisions.
• Partner with clients to develop long-term growth strategies.

Skills

Advanced English (C1)

B2B sales experience

Account management

Revenue growth

Results-driven

Tools

Salesforce

HubSpot

Job description

Why Join Us?

We don’t just offer jobs; we build careers. As a global leader in customer experience and business services, we provide a dynamic environment where your talent, passion, and ambition drive real success.

Your Role:

As an Account Manager, you will:

• Manage and optimize a portfolio of existing business accounts, serving as the primary point of contact and trusted advisor for your clients.
• Conduct proactive outbound outreach to engage clients, understand their business objectives, identify challenges, and uncover opportunities for performance improvement.
• Monitor account performance through data analysis, key metrics, and business trends to identify areas of opportunity and improvement.
• Build trusted relationships with clients by delivering consultative guidance and influencing business decisions through insights, best practices, and tailored recommendations.
• Partner with clients to develop long-term success strategies focused on account retention, client satisfaction, continuous optimization, and sustainable growth.

What We Offer:

• Performance Bonuses: Up to 30% of your salary. ($1.500.000)
• Contract: Indefinite term.
• Schedule: 42 hours per week. Monday to Friday.
• Growth: Opportunities for professional development in a fast-paced global environment.

What You Need to Succeed in This Role:

• Experience: Minimum 2 years of professional experience in B2B sales and account management.
• Languages: Advanced English proficiency C1.
• Commercial Skills: Experience managing B2B client relationships, identifying growth opportunities and driving revenue within accounts.
• Technical Skills (Desirable): Experience with CRM tools (Salesforce, HubSpot) and sales enablement platforms.
• Mindset: Results-driven professional with strong communication, negotiation and B2B client management skills.

If you are ready to lead the way in business acquisitions and work within a dynamic, innovative environment, we want to meet you!

Apply now and connect with your professional future!

Disclaimer: For this vacancy, it is indispensable to have the certifiable experience requested in the publication. Applications that do not meet this requirement will not be considered.