Remote Outbound Sales Specialist — Appointments

Royal York Property Management, inc.; Bogotá; Hybrid; COP 90,689,000 - 113,361,000; Full time

Job summary

Royal York Property Management, inc. is seeking a Call Center Sales Representative to contact property owners about a rental-guarantee program. You will work remotely, aligned with U.S.

Eastern Time hours, making outbound calls and qualifying leads for live transfers to a Royal York representative. The role emphasizes reaching call targets, handling objections, and explaining program value while not completing final sales.

Qualifications

• Three or more years of experience in call-centre sales, outbound calling, telesales, appointment setting, lead generation, or live transfers.
• Experience using an automatic or predictive dialer.
• Clear and professional spoken English.
• Able to meet call/transfer/appointment targets.
• Accurate CRM, notes, and dispositions.

Responsibilities

• Make continuous outbound calls through an automatic dialer.
• Introduce Royal York and the rental-guarantee program.
• Ask questions about the owner and their rental property.
• Confirm number of rental properties and occupancy status.
• Respond to objections regarding price, need, timing, trust, or tenants.
• Explain value of protecting monthly rental income.
• Ask qualified owners to speak with a Royal York sales representative.
• Complete warm and live transfers.
• Record accurate call notes, outcomes, and dispositions.
• Follow scripts, rules, and opt-out procedures.
• Meet hourly and daily calling and transfer targets.

Skills

Call center sales

Outbound calling

Telesales

Appointment setting

Lead generation

Live transfers

CRM usage

Tools

Convoso

Five9

NICE CXone

Genesys Cloud CX

CallTools

Readymode

Job description

Royal York Property Management, inc. is seeking a Call Center Sales Representative to contact property owners about a rental-guarantee program. You will work remotely, aligned with U.S.

Eastern Time hours, making outbound calls and qualifying leads for live transfers to a Royal York representative. The role emphasizes reaching call targets, handling objections, and explaining program value while not completing final sales.