Remote Outbound Appointment Setter - Real Estate

Royal York Property Management, inc.; Sur; Remote; COP 90,693,000 - 113,366,000; Full time

Benefits offered by this job

Remote work

Job summary

Royal York Property Management is hiring Outbound Appointment Setters to reach residential property owners about its rental-guarantee program. This remote, full-time role uses an automatic dialer to present the program, qualify leads, and move qualified owners to a live transfer with a Royal York sales representative.

You will answer objections, confirm property details, and record notes and outcomes. Strong English, dialer experience, and the ability to meet transfer targets during U.S.

Qualifications

• Three or more years of appointment setting, outbound calling, telesales, lead generation, call-centre sales, or live transfers.
• Experience using an automatic or predictive dialer.
• Experience qualifying prospects before scheduling an appointment or completing a transfer.
• Strong objection-handling and persuasive communication skills.
• Experience working toward transfer, appointment, conversion, or call targets.
• Clear and professional spoken English.
• Ability to remain calm with skeptical, impatient, or difficult property owners.
• Accurate CRM, call-note, and disposition habits.
• Willingness to receive coaching and apply feedback.
• Full-time availability during U.S. Eastern Time business hours.

Responsibilities

• Make high-volume outbound calls using an automatic dialer.
• Gain the property owner’s attention quickly.
• Introduce Royal York and the rental-guarantee program.
• Ask questions about the owner and their rental property.
• Confirm the number of properties and whether they are occupied or vacant.
• Explain the C$100 monthly cost and the program’s potential value.
• Respond to objections involving price, need, timing, trust, or existing tenants.
• Ask qualified owners to speak with a Royal York sales representative.
• Complete warm and live transfers.
• Schedule callbacks or appointments when required.
• Record accurate notes, outcomes, and call dispositions.
• Follow campaign scripts, qualification rules, and opt-out procedures.
• Meet hourly and daily transfer or appointment targets.

Skills

Appointment setting

Outbound calling

Telesales

Lead generation

Call-centre sales

Live transfers

English communication

Tools

Convoso

Five9

NICE CXone

Genesys Cloud CX

CallTools

Readymode

Job description

Royal York Property Management is hiring Outbound Appointment Setters to reach residential property owners about its rental-guarantee program. This remote, full-time role uses an automatic dialer to present the program, qualify leads, and move qualified owners to a live transfer with a Royal York sales representative.

You will answer objections, confirm property details, and record notes and outcomes. Strong English, dialer experience, and the ability to meet transfer targets during U.S.