Remote Outbound Lead Gen Specialist

Royal York Property Management, inc.; Perímetro Urbano Barranquilla; Remote; COP 90,689,000 - 113,361,000; Full time

Job summary

Royal York Property Management, inc. is seeking a Lead Generation Representative to speak with residential property owners about its rental-guarantee program.

The role is remote, with duties centered on outbound calls, qualifying opportunities, and securing immediate live transfers to a Royal York sales representative. You will use a high-volume dialer and scripts, explain the program’s value, and handle objections while recording notes and dispositions.

Qualifications

• Three or more years of experience in lead generation, outbound calling, appointment setting, telesales, call-centre sales, or live transfers.
• Experience using an automatic or predictive dialer.
• Strong objection-handling and persuasive communication skills.
• Experience working toward lead, call, transfer, appointment, conversion, or sales targets.
• Clear and professional spoken English.
• Ability to stay calm with skeptical owners.
• Accurate CRM, call-note, and disposition habits.
• Willingness to receive coaching and apply feedback quickly.
• Full-time availability during U.S. Eastern Time business hours.

Responsibilities

• Contact property owners through a high-volume automatic dialer.
• Gain the owner’s attention within the first few seconds.
• Explain the purpose of the call clearly and professionally.
• Ask questions about the owner and their rental property.
• Confirm the number of rental properties and occupancy status.
• Respond to objections involving cost, need, timing, trust, or existing tenants.
• Explain the potential value of protecting monthly rental income.
• Ask qualified owners to speak with a Royal York sales representative.
• Complete warm and live transfers.
• Record accurate call notes, outcomes, and dispositions.
• Follow campaign scripts, qualification rules, and opt-out procedures.
• Meet hourly and daily lead and transfer targets.

Skills

Lead generation

Outbound calling

Appointment setting

CRM and notes

English proficiency

Tools

Convoso

Five9

NICE CXone

Genesys Cloud CX

CallTools

Readymode

Job description

Royal York Property Management, inc. is seeking a Lead Generation Representative to speak with residential property owners about its rental-guarantee program.

The role is remote, with duties centered on outbound calls, qualifying opportunities, and securing immediate live transfers to a Royal York sales representative. You will use a high-volume dialer and scripts, explain the program’s value, and handle objections while recording notes and dispositions.