Remote Lead Generation Specialist - Outbound Calling

Royal York Property Management, inc.; Bogotá; Hybrid; COP 90,689,000 - 113,361,000; Full time

Job summary

Royal York Property Management, inc. is hiring Lead Generation Representatives to engage residential property owners about its rental-guarantee program.

You will contact owner leads via a dialer, present the program, qualify prospects, handle objections, and arrange live transfers to a Royal York sales representative. You are not responsible for final sales; your role is to generate interest, qualify opportunities, and secure immediate live transfers while maintaining accurate notes and

Qualifications

• Three or more years of experience in lead generation, outbound calling, appointment setting, telesales, call-centre sales, or live transfers.
• Experience using an automatic or predictive dialer.
• Strong objection-handling and persuasive communication skills.
• Experience working toward lead, call, transfer, appointment, conversion, or sales targets.
• Clear and professional spoken English.
• Ability to remain calm with skeptical property owners.
• Strong listening skills and the ability to adjust your response.
• Accurate CRM, call-note, and disposition habits.
• Ability to receive coaching and apply feedback quickly.
• Full-time availability during U.S. Eastern Time business hours.

Responsibilities

• Contact property owners through a high-volume automatic dialer.
• Gain the owner’s attention within the first seconds of the call.
• Explain the purpose of the call clearly and professionally.
• Ask questions about the owner and their rental property.
• Confirm the number of rental properties and occupancy status.
• Respond to objections involving cost, need, timing, trust, or tenants.
• Explain potential value of protecting monthly rental income.
• Ask qualified owners to speak with a Royal York sales representative.
• Complete warm and live transfers.
• Record accurate call notes, outcomes, and dispositions.
• Follow campaign scripts, qualification rules, and opt-out procedures.
• Meet hourly and daily lead and transfer targets.

Skills

Lead generation

Outbound calling

Appointment setting

Telesales

Call centre

Live transfers

CRM notes

Dialer software

Tools

Convoso

Five9

NICE CXone

Genesys Cloud CX

CallTools

Readymode

Job description

Royal York Property Management, inc. is hiring Lead Generation Representatives to engage residential property owners about its rental-guarantee program.

You will contact owner leads via a dialer, present the program, qualify prospects, handle objections, and arrange live transfers to a Royal York sales representative. You are not responsible for final sales; your role is to generate interest, qualify opportunities, and secure immediate live transfers while maintaining accurate notes and