Remote Lead Gen Specialist — Live Transfers

Langford Staffing; Medellín; Remote; COP 92,189,000 - 115,237,000; Full time

Job summary

Langford Staffing is seeking Lead Generation Representatives for a remote, full-time role with U.S. Eastern Time hours. You will contact company-provided consumer leads using an automatic dialer, qualify prospects, handle objections, and secure live transfers to a sales representative.

The position focuses on starting conversations, creating interest, and ensuring qualified transfers while meeting campaign targets. Prior outbound dialing and English proficiency are essential.

Qualifications

• Three or more years of experience in outbound calling, lead generation, appointment setting, telesales, call-centre sales, or live transfers.
• Experience working with an automatic or predictive dialer.
• Strong objection-handling and persuasive communication skills.
• Experience working toward call, lead, appointment, transfer, or conversion targets.
• Clear and professional spoken English.
• The ability to remain composed during rejection and difficult calls.
• Strong listening skills and the ability to adjust your response to the consumer.
• Accurate CRM, call-note, and disposition habits.
• The ability to apply coaching and improve your performance.
• Full-time availability during U.S. Eastern Time calling hours.

Responsibilities

• Contact consumers through a high-volume automatic dialer.
• Gain the consumer’s attention within the first few seconds.
• Explain the purpose of the call clearly and professionally.
• Ask required qualification questions.
• Respond to rejection, distrust, time objections, and hesitation.
• Keep consumers engaged without becoming aggressive.
• Create interest in speaking with the sales representative.
• Secure qualified warm or live transfers.
• Introduce the consumer to the receiving representative.
• Record accurate call outcomes and dispositions.
• Follow campaign scripts, qualification rules, and opt-out procedures.
• Work toward hourly and daily transfer targets.

Skills

Outbound calling

Lead generation

Telesales

CRM experience

Tools

Convoso

Five9

NICE CXone

Genesys Cloud CX

CallTools

Job description

Langford Staffing is seeking Lead Generation Representatives for a remote, full-time role with U.S. Eastern Time hours. You will contact company-provided consumer leads using an automatic dialer, qualify prospects, handle objections, and secure live transfers to a sales representative.

The position focuses on starting conversations, creating interest, and ensuring qualified transfers while meeting campaign targets. Prior outbound dialing and English proficiency are essential.