Remote Telesales Specialist - Live Transfers

Langford Staffing; Sur; Remote; COP 92,189,000 - 115,237,000; Full time

Job summary

Langford Staffing is recruiting experienced Telesales Representatives for a client that operates high-volume consumer outreach campaigns. This is a Full-Time Remote Position with U.S. Eastern Time calling hours.

You will contact company-provided leads using an automatic dialer, present the campaign, ask qualification questions, respond to objections, and encourage qualified consumers to speak with a sales representative. Your performance will be measured by live transfers and call quality.

Qualifications

• Three or more years of telesales or live-transfer experience.
• Experience using automatic or predictive dialers.
• Strong objection-handling and persuasive communication.
• Experience meeting targets (calls, transfers, conversions).
• Clear and professional spoken English.
• Calm under pressure when customers are impatient or upset.
• Good listening and ability to adjust responses on a call.
• Accurate CRM, notes, and disposition habits.
• Willingness to receive coaching and apply feedback quickly.
• Full-time availability during U.S. Eastern Time calling hours.

Responsibilities

• Make continuous outbound calls through an automatic dialer.
• Gain attention and establish call purpose quickly.
• Ask required qualification questions.
• Listen to the consumer and respond to concerns.
• Handle rejection, distrust, time objections, and hesitation.
• Explain why speaking with the sales representative may be valuable.
• Ask qualified consumers to complete an immediate live transfer.
• Introduce the consumer to the receiving representative.
• Record accurate notes and call dispositions.
• Follow campaign scripts, qualification rules, and opt-out requirements.
• Maintain call quality while working toward performance targets.
• Campaigns may involve health benefits, insurance, telecommunications, or other consumer services.

Skills

Telesales experience

Dialer usage

Objection handling

Persuasive communication

Target achievement

English proficiency

Emotional resilience

Active listening

CRM diligence

Coachability

Full-time availability

Tools

Convoso

Five9

NICE CXone

Genesys Cloud CX

CallTools

Readymode

Job description

Langford Staffing is recruiting experienced Telesales Representatives for a client that operates high-volume consumer outreach campaigns. This is a Full-Time Remote Position with U.S. Eastern Time calling hours.

You will contact company-provided leads using an automatic dialer, present the campaign, ask qualification questions, respond to objections, and encourage qualified consumers to speak with a sales representative. Your performance will be measured by live transfers and call quality.