Remote Lead Gen Specialist — Live Transfers

Langford Staffing; Bogotá; Remote; COP 90,689,000 - 113,361,000; Full time

Job summary

Langford Staffing is hiring Lead Generation Representatives for a client that operates high-volume consumer outreach campaigns. You will contact company-provided consumer leads using an automatic dialer, ask brief qualification questions, respond to objections, and connect qualified consumers with a sales representative.

You are not responsible for completing the final sale. Your responsibility is to start the conversation, create interest, determine whether the consumer meets the campaign

Qualifications

• Three or more years of outbound calling, lead generation, appointment setting, telesales, call-centre sales, or live transfers.
• Experience with an automatic or predictive dialer.
• Strong objection-handling and persuasive communication skills.
• Experience working toward call, lead, appointment, transfer, or conversion targets.
• Clear and professional spoken English.
• The ability to remain composed during rejection and difficult calls.
• Strong listening skills and the ability to adjust your response to the consumer.
• Accurate CRM, call-note, and disposition habits.
• The ability to apply coaching and improve your performance.
• Full-time availability during U.S. Eastern Time calling hours.

Responsibilities

• Contact consumers through a high-volume automatic dialer.
• Gain the consumer’s attention within the first few seconds.
• Explain the purpose of the call clearly and professionally.
• Ask required qualification questions.
• Respond to rejection, distrust, time objections, and hesitation.
• Keep consumers engaged without becoming aggressive.
• Create interest in speaking with the sales representative.
• Secure qualified warm or live transfers.
• Introduce the consumer to the receiving representative.
• Record accurate call outcomes and dispositions.
• Follow campaign scripts, qualification rules, and opt-out procedures.
• Work toward hourly and daily transfer targets.

Skills

Outbound calling

Lead generation

Appointment setting

Telesales

Live transfers

Call-centre sales

English communication

Tools

Convoso

Five9

NICE CXone

Genesys Cloud CX

CallTools

Readymode

Job description

Langford Staffing is hiring Lead Generation Representatives for a client that operates high-volume consumer outreach campaigns. You will contact company-provided consumer leads using an automatic dialer, ask brief qualification questions, respond to objections, and connect qualified consumers with a sales representative.

You are not responsible for completing the final sale. Your responsibility is to start the conversation, create interest, determine whether the consumer meets the campaign