Remote Lead Transfer Specialist

Langford Staffing; Perímetro Urbano Barranquilla; Remote; COP 90,693,000 - 113,366,000; Full time

Job summary

Langford Staffing is hiring Lead Generation Representatives for a client that runs high-volume consumer outreach campaigns. You will contact company-provided consumer leads using an automatic dialer, ask brief qualification questions, respond to objections, and connect qualified consumers with a sales representative.

You are not responsible for completing the final sale. Your role is to start the conversation, create interest, determine if the consumer meets campaign requirements, and secure

Qualifications

• Three or more years of outbound calling, lead generation, appointment setting, telesales, call‑centre sales, or live transfers.
• Experience working with an automatic or predictive dialer.
• Strong objection-handling and persuasive communication skills.
• Experience working toward call, lead, appointment, transfer, or conversion targets.
• Clear and professional spoken English.
• Ability to remain composed during rejection and difficult calls.
• Strong listening skills and the ability to adjust your response to the consumer.
• Ability to apply coaching and improve performance.
• Full-time availability during U.S. Eastern Time calling hours.

Responsibilities

• Contact consumers through a high-volume automatic dialer.
• Gain the consumer’s attention within the first few seconds.
• Explain the purpose of the call clearly and professionally.
• Ask required qualification questions.
• Respond to rejection, distrust, time objections, and hesitation.
• Keep consumers engaged without becoming aggressive.
• Create interest in speaking with the sales representative.
• Secure qualified warm or live transfers.
• Introduce the consumer to the receiving representative.
• Record accurate call outcomes and dispositions.
• Follow campaign scripts, qualification rules, and opt-out procedures.
• Work toward hourly and daily transfer targets.

Skills

Outbound calling

Dialer systems

Objection handling

Lead qualification

English proficiency

Resilience under rejection

Coaching adaptability

Clear communication

Meeting transfer targets

Tools

Convoso

Five9

NICE CXone

Genesys Cloud CX

Job description

Langford Staffing is hiring Lead Generation Representatives for a client that runs high-volume consumer outreach campaigns. You will contact company-provided consumer leads using an automatic dialer, ask brief qualification questions, respond to objections, and connect qualified consumers with a sales representative.

You are not responsible for completing the final sale. Your role is to start the conversation, create interest, determine if the consumer meets campaign requirements, and secure