Remote Bilingual Spanish/English Patient Intake Coordinator

BruntWork; Colombia; Remote; COP 101,250,000 - 164,531,000; Full time

Benefits offered by this job

Permanent work from home

Immediate hiring

Health Insurance Coverage for eligible

Job summary

BruntWork is seeking a highly organized Patient Intake Coordinator fluent in Spanish and English to manage the intake process for new patients, from referral to first appointment. You will handle referrals, communicate with patients and sources, collect documentation, and ensure a smooth transition into care.

Responsibilities include scheduling, information gathering, insurance verification, and maintaining patient records with HIPAA compliance.

Qualifications

• Bilingual Spanish-English required with strong written and verbal communication in both languages.
• Experience coordinating new patient intake, referrals, and appointment scheduling.
• Familiarity with HIPAA, medical records, and insurance information collection.

Responsibilities

• Manage and process incoming patient referrals in a timely and organized manner.
• Contact new patients to introduce the practice, gather information, and coordinate appointments.
• Schedule new patient appointments based on provider availability and patient needs.
• Obtain and document patient demographic and contact information.
• Collect and verify insurance information and other required patient details.
• Request and obtain medical records, referrals, authorizations, and supporting information.
• Review referrals for completeness and follow up as needed to avoid delays.
• Maintain accurate patient records and referral tracking systems.
• Coordinate with clinical and administrative teams for first visit readiness.
• Ensure confidentiality and HIPAA compliance in all communications.

Skills

Bilingual Spanish-English

Organizational skills

Time management

Professional communication

HIPAA awareness

Tools

EMR/EHR systems

Scheduling platforms

Job description

BruntWork is seeking a highly organized Patient Intake Coordinator fluent in Spanish and English to manage the intake process for new patients, from referral to first appointment. You will handle referrals, communicate with patients and sources, collect documentation, and ensure a smooth transition into care.

Responsibilities include scheduling, information gathering, insurance verification, and maintaining patient records with HIPAA compliance.