Remote Bilingual Clinical Care Navigator

SnappyCX, Inc.; Bogotá ciudad; Remote; COP 171,270,000 - 233,550,000; Full time

Benefits offered by this job

Remote work

Flexible schedule

Healthcare support

Job summary

SnappyCX is seeking a Bilingual Clinical Care Coordinator to remotely support a US-based healthcare practice. You will liaison between patients, providers, insurers, and the care team to ensure timely, well-coordinated care.

Responsibilities include scheduling, referrals, authorizations, and EHR documentation. The ideal candidate has clinical knowledge, strong patient communication, and HIPAA familiarity, with English/Spanish proficiency.

Qualifications

• Clinical background required; nursing/medical credentials encouraged.
• Strong English communication and bilingual Spanish skills preferred.
• Experience with US-based healthcare practices and HIPAA compliance.

Responsibilities

• Coordinate patient care across providers, facilities, and pharmacies.
• Manage appointments, referrals, and authorizations; document in EHR.
• Communicate with patients about plans, follow-ups, and care needs.
• Support insurance verification and care management activities.

Skills

Care coordination

Patient communication

Bilingual English/Spanish

Remote work

HIPAA compliance

EHR/EMR familiarity

Medical terminology

Education

Clinical degree or equivalent

Tools

EHR/EMR systems

Telehealth platforms

Care coordination tools

Job description

SnappyCX is seeking a Bilingual Clinical Care Coordinator to remotely support a US-based healthcare practice. You will liaison between patients, providers, insurers, and the care team to ensure timely, well-coordinated care.

Responsibilities include scheduling, referrals, authorizations, and EHR documentation. The ideal candidate has clinical knowledge, strong patient communication, and HIPAA familiarity, with English/Spanish proficiency.