Remote Bilingual Patient Care Coordinator

SnappyCX; Bogotá; Presencial; COP 132.250.141 - 188.928.774; Jornada completa

Descripción de la vacante

SnappyCX is looking for a Patient Coordinator to join its remote care team. This full-time position requires bilingual fluency in English and Spanish. Responsibilities include managing communications, scheduling assignments, and ensuring high-quality care is delivered.

The ideal candidate will excel in customer service, possess strong communication skills, and adapt well to a fast-paced environment. Experience with tools like HHA Exchange and Smart Map is preferred.

Formación

• Bilingual fluency in English and Spanish is required.
• Strong written and verbal communication skills are essential.
• Ability to manage time effectively and prioritize tasks is crucial.

Responsabilidades

• Serve as a liaison between contracts, patients, and care team.
• Document communications accurately in HHA Exchange.
• Schedule work assignments based on training.
• Complete required reports and manage cases.

Conocimientos

Bilingual fluency in English and Spanish

Excellent customer service

Active listening skills

Strong written and verbal communication skills

Time management

Ability to multitask effectively

Positive, team-oriented approach

Flexibility and adaptability

Herramientas

HHA Exchange

Smart Map

Descripción del empleo

SnappyCX is looking for a Patient Coordinator to join its remote care team. This full-time position requires bilingual fluency in English and Spanish. Responsibilities include managing communications, scheduling assignments, and ensuring high-quality care is delivered.

The ideal candidate will excel in customer service, possess strong communication skills, and adapt well to a fast-paced environment. Experience with tools like HHA Exchange and Smart Map is preferred.