Remote Bilingual Customer Care Specialist (English)

Teleperformance Colombia; Bogotá; Remoto; COP 15.624.000 - 24.552.000; Tempo pieno

Vantaggi offerti da questo lavoro

Work From Home

42 hours per week

Bonus 15%

Indefinite-term contract

Employee fund benefits

Descrizione del lavoro

Teleperformance Colombia is seeking a Bilingual Customer Service Specialist to join our team in a Work-From-Home role. You will support customers in English by responding to inquiries, providing clear guidance, and delivering effective solutions across different service scenarios.

This position is remote, with a 42-hour workweek designed for work-life balance, and includes a 15% performance-based bonus. The contract is indefinite, offering long-term stability and access to employee fund benefits.

Competenze

• Customer-focused professional who enjoys helping others.
• Solution-driven thinker who resolves issues efficiently.
• Clear communicator with friendly, confident explanations.
• Proactive problem solver who stays calm under pressure.
• Detail-oriented and discreet with information.
• Bilingual with advanced English (C1) ready to grow globally.
• Team player with strong accountability.

Conoscenze

Bilingual English (C1)

Customer service

Communication

Problem solving

Team player

Descrizione del lavoro

Teleperformance Colombia is seeking a Bilingual Customer Service Specialist to join our team in a Work-From-Home role. You will support customers in English by responding to inquiries, providing clear guidance, and delivering effective solutions across different service scenarios.

This position is remote, with a 42-hour workweek designed for work-life balance, and includes a 15% performance-based bonus. The contract is indefinite, offering long-term stability and access to employee fund benefits.