Bilingual Customer Expert | English-Spanish Support Pro

Teleperformance Colombia; Bogotá; On-site; COP 23,510,000 - 28,161,000; Full time

Benefits offered by this job

42 hours per week

Bogotá Connecta workplace

Gaming Arena access

Employee fund benefits

Indefinite-term contract

Job summary

Teleperformance Colombia is seeking a Bilingual Customer Expert to join our Bogotá Connecta team. You will respond to inquiries, provide friendly guidance, and deliver effective solutions across service scenarios, aiming for a smooth, positive customer experience.

We value bilingual communicators (Spanish and English at B2 level), a proactive problem-solving attitude, and meticulous handling of information. This full-time, on-site role offers growth within a global leader in digital services.

Qualifications

• Customer-focused professional with a passion for helping others.
• Clear communicator with friendly, confident tone.
• Bilingual in English (B2 level) and Spanish.
• Detail-oriented and discreet with information handling.
• Team player with proactive problem-solving mindset.

Responsibilities

• Respond to customer inquiries and provide clear guidance.
• Offer effective solutions across service scenarios.
• Understand customer needs and ensure a smooth experience.
• Handle information responsibly and maintain professionalism.

Skills

Customer focus

Clear communication

Bilingual English

Problem solving

Detail oriented

Team player

Job description

Teleperformance Colombia is seeking a Bilingual Customer Expert to join our Bogotá Connecta team. You will respond to inquiries, provide friendly guidance, and deliver effective solutions across service scenarios, aiming for a smooth, positive customer experience.

We value bilingual communicators (Spanish and English at B2 level), a proactive problem-solving attitude, and meticulous handling of information. This full-time, on-site role offers growth within a global leader in digital services.