Bilingual Customer Expert — Remote EN/FR Support

Teleperformance Colombia; Bogotá; Remote; COP 31,089,000 - 37,239,000; Full time

Benefits offered by this job

Work at home

Indefinite-term contract

Gaming Arena access

Employee fund benefits

TRN program (5 weeks)

Job summary

Teleperformance Colombia is seeking a Trilingual Customer Expert (English, French, Spanish) to join our team from a home-based role. You will handle inquiries, provide clear guidance, and deliver effective solutions across various service scenarios, focusing on customer needs and a positive interaction in every contact.

Candidate should be a strong communicator with advanced English and French proficiency, ready to contribute in a global environment and grow within the company.

Qualifications

• Fluent in English and French; customer-focused mindset.
• Ability to handle inquiries and guidance clearly and courteously.
• Experience in digital or call-center support environments helpful.

Responsibilities

• Respond to customer inquiries with clear guidance and effective solutions.
• Understand customer needs and ensure a smooth, positive experience in every interaction.
• Provide friendly support across different service scenarios.

Skills

English B2

French B2

Customer service

Job description

Teleperformance Colombia is seeking a Trilingual Customer Expert (English, French, Spanish) to join our team from a home-based role. You will handle inquiries, provide clear guidance, and deliver effective solutions across various service scenarios, focusing on customer needs and a positive interaction in every contact.

Candidate should be a strong communicator with advanced English and French proficiency, ready to contribute in a global environment and grow within the company.