Growth Lead: Customer Acquisition & Strategy

Concentrix; Colombia; Presencial; COP 110.164.512 - 183.607.520; Jornada completa

Descripción de la vacante

A leading customer service provider is seeking a Sales Manager in Colombia to lead a team focused on achieving performance targets and enhancing customer satisfaction. Responsibilities include monitoring productivity, providing coaching, and analyzing performance trends. Candidates should have over three years of sales experience, be fluent in Portuguese and English, and have a strong background in change management and strategy development. This role offers opportunities for career advancement within the organization.

Formación

• 3+ years proven work experience in a sales role.
• Excellent coaching history and record of developing employees.
• Experience in operations and strategy building.

Responsabilidades

• Lead the team to achieve specific business targets.
• Monitor and drive team call time and productivity.
• Analyze data, performance, and customer experience trends.

Conocimientos

Sales experience

Fluent in Portuguese

Fluent in English

Coaching skills

Customer experience focus

Change Management

Herramientas

Salesforce.com

Descripción del empleo

A leading customer service provider is seeking a Sales Manager in Colombia to lead a team focused on achieving performance targets and enhancing customer satisfaction. Responsibilities include monitoring productivity, providing coaching, and analyzing performance trends. Candidates should have over three years of sales experience, be fluent in Portuguese and English, and have a strong background in change management and strategy development. This role offers opportunities for career advancement within the organization.