Contract Renewal Specialist – SMB Accounts

Oracle; Bogotá; Presencial; COP 135.944.000 - 207.153.000; Jornada completa

Descripción de la vacante

Oracle Bogotá is seeking a Renewal Specialist to manage contract renewals for small and mid-sized customers in the assigned territory. You will educate customers on contractual terms and Oracle portfolio implications while meeting productivity metrics on outbound renewals.

You will forecast targets and opportunities, identify leads for top-tier opportunities, and coordinate with sales to drive renewals and growth in the portfolio.

Formación

• Experience renewing contracts for SMB customers.
• Ability to forecast targets and opportunities in territory.
• Strong outbound calling and customer education skills.

Responsabilidades

• Renew contracts for small to medium-sized customers in assigned territory.
• Educate customers on business practices and contractual implications.
• Forecast business targets and opportunities in territory.
• Identify and transfer leads to sales for top-tier opportunities.
• Manage exceptions delaying renewals.
• Meet productivity expectations on outbound renewal calls.
• Coordinate with Oracle portfolio to increase customer awareness.

Descripción del empleo

Oracle Bogotá is seeking a Renewal Specialist to manage contract renewals for small and mid-sized customers in the assigned territory. You will educate customers on contractual terms and Oracle portfolio implications while meeting productivity metrics on outbound renewals.

You will forecast targets and opportunities, identify leads for top-tier opportunities, and coordinate with sales to drive renewals and growth in the portfolio.